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Discuss in my forum

Waleygator Writes:

"Looking for other folks that either own or have used the Masterbuilt electric smoker. I bought one last September and absolutely love it! Since the unit is sealed pretty tightly, condensation really builds up inside. Where most smokers need constant monitoring of the water pan, there's definately no need here. Also don't use hardly any wood chips, but sometimes want a stronger smoke flavor than I'm getting. I would like to exchange ideas on differnt smoking methods with other electric unit users."

Comments

September 9, 2007 at 8:33 pm
(1) Rattler says:

I have a similar problem. It gets off to a great start and then just sits there, and the wood just dries out. Here’s how far I’ve gotten. First, I soak the chips overnight, not just for a couple of hours. Second, I keep the vent at the top open. That way the element at the bottom (hopefully) keeps working (otherwise it gets up to the preset level and shuts down). If you find out anything let me know.

May 13, 2011 at 12:10 pm
(2) Ken Giesige says:

I have been told by masterbuilt & others that don’t soak
your wood chips you can call masterbuilt ask for bigger
wood chip tray they send at no charge it takes about 5 min.
there’s a good site for smoking info. about everything about smoking it’s–smokingmeatforums.com——Ken

June 1, 2011 at 4:44 pm
(3) Kyle says:

I agree with ken. You really don’t have to soak the chips at all. maybe an hour. Otherwise it takes too long to get the smoke going. By cutting back I get a lot of smoke. You can also try the traeger pellets. they worked great and a lot of smoke. You only need a 1/4 cup of those. Still looking for a cookbook that goes with this smoker but otherwise I am loving it a lot.

June 27, 2011 at 1:15 pm
(4) Georgian says:

I gave up on mine after three attempts, after contacting the company, and after trying what they suggested. I’m donating mine to Goodwill and have bought another brand.

June 27, 2011 at 6:26 pm
(5) ron says:

Georgian, what was the problem with it?

October 31, 2011 at 12:29 pm
(6) Smoker_Al says:

I have been smoking many types of recipies for a long time. I just got a masterbuilt 30″ last christmas. I like it a lot, but I do have an issue with it. I like to make Jerky and Summer Sausage. Both require a relatively low temperatures for at least part of the time. The smoker reaches temp long before the wood starts smoking. In sausage making it is important that the smoke be applied early in the process as well as with Jerky. What I did to improve the perfomance was wrap the back left corner of the lower rack with a 3 X 5 rectangle of heavy duty foil. This blocks the heat column from hitting the temp sensor directly. The temp sensor is on the back wall about 4 inches up from the lower rack on the left. It’s a little nib sticking out of the wall. This helped smoke generation quite a bit. I like to use damp sawdust as it produces the best flavor. Leave the door open until the wood start to smoke. do not add a whole scoop full at once or may put the wood out. I smoke jerky at about 100-110 degrees.

October 31, 2011 at 12:32 pm
(7) Smoker_Al says:

Correction, I have a Master Built 40″ smoker.

November 2, 2011 at 1:36 am
(8) mike says:

I just opened my smoker and can’t seem to see anything about adding water? Do I need to? Can I leave this un attended for 8-10 hours if I’m at work knowing all is well?

I’m starting with pulled pork and was planning on cooking at 200 or so for 8-10 hours. I was also going to try leaving the vent half way open?

Any advice is greatly appreciated!

November 26, 2011 at 5:13 pm
(9) Dan says:

I use a combo of Luhr Jensen chips ( very small pieces which are made for their electric smokers ) and larger pieces I also use in my charcoal smoker. No need to soak them and i get plenty of smoke. MBES 40 inch with window. Sometimes if i get impatient I will open the vent fully for a bit to allow heating element to kick in a bit longer and get the chips going.

I have seen these “chips” ( more like sawdust ) at a few retailers such as Mills Fleet farm and other hardware stores.

Here’s a link to their site.

http://www.smokehouseproducts.com/prod_lure_select.cfm?Stock=9760&CategoryID=26&ProductNo=9760-000-0000

Good luck and enjoy!

October 18, 2007 at 11:35 am
(10) Ron Eli says:

OK. I read your page before I bought my smoker I got the 20070407 model and am having fun with it. I do not have the trouble with the ships or pellets continuing to smoke. This is a larger smoker and the element turns on and off at just a few degrees over and under the set temp. I smoked chickens the other night and also was not impressed with the smoke flavor. But!!! let that bird cool and refrigerate it, then the next day we put the chicken in a glass plate a little water and microwaved it for lunch and WoW did the smoke flavor come on. I am impressed and I have been smoking in a wood shack for years and this little tool just took all the time and work out of the process. I have the salmon fillets on now and will be making my game sausage soon I will let you know if I have info that might help. I would like to get some receipts that are tested to work in this smoker if you can help with that/

July 7, 2011 at 8:30 am
(11) dvitt says:

Brine the birds first. That lets a lot more smoke penetrate. Also it adds a lot more flavor.

November 18, 2007 at 5:05 pm
(12) Ron Walker says:

I bought the 40″ electric smoker and love it. I have not had any problem with the smoke flavor yet and granted, I have not yet smoked a whole bunch of stuff yet. I found that if you keep the damper on top at least half open, the smoker draws much better thatn when it is closed. This makes for more smoke moving through your smoke chamber quicker. I also found that the chips bur pretty good this way as well and actually found my temp. going up for quite a while after loading a fresh batch which means they are burning good. Have you tried messing with different woods as well? I really find a big difference in the woods and even thought eh wood is the same, I find certain brands smoke better than others. The chips at Barbeques Galore work really well! Let us know if you have found out anything?

January 26, 2008 at 11:15 pm
(13) Jay Dee says:

I have one and works/smokes great. My buddy has the same one and had the lack of smoke/wood consumption problem. MAKE SURE that the burner is between the bottom of the wood box and the tin tray that is also part of the box. It is easy to have the burner go UNDER the tin tray and then the burner is not dirrectly under the wood box.
Just a thought.
Jay Dee

April 12, 2008 at 2:47 pm
(14) Mike says:

Just a question, i think i have my MBS set up right with the tin box. Should the tin ash tray be underneath the burner, so when you deposite the ashes it would dump over the burner into the tray? The way i have it set up is the tin tray is directly above the burner so the ashes won’t be poured on the burner? I must be corn-fused. Thanks

June 15, 2008 at 5:26 pm
(15) Bob Smangey-Johnson says:

Well I have to tell you that I like this machine. Got the one from Sam club and have been digging it since the first day. U have not gotten the infamous red ring on the brisket, but the flavor is great. I have wonder about weather to leave the vent open , so thanks for that information. My only problem is the amount of smoke, Seems that I have to change the wood chips hourly to get the amount of smoke that is impressive… maybe the vet will help!

June 27, 2008 at 2:48 pm
(16) craig says:

I just purchased the MBES and cooked some chicken on it for the first time and the wife and kids loved it. I also gave some to my nabor and he said that it was juice and lots of smoke flaver. They way I got it to make the chips smoke alot is put the vent at have way and it smokes alot. Also the water pan, you don’t need alot of water in it and i use apple juice instead of water, and i think you only need about 1cup and thats it. I read somewhere if you use charcole in the first batch of chips it puts the ring on the briskets and other meats. i havn’t tryed it yet but i will let you know

July 17, 2008 at 11:08 am
(17) Kevin says:

I have great results with my chicken and ribs. However, my results with a pork shoulder were only okay. I cooked it the length of time that your site gave me and it was still tough. The outside of the roast was really done after the alotted time and I was wondering if I could put the roast in tin foil like ribs. Also, is it better to soak the chips before you put them in. I have done both and have seen a little better smoke from dry wood.

September 15, 2011 at 6:45 pm
(18) fred says:

Kevin.Inject the shoulder with applejuice.Rub yellow mustard then ur dry rub.put in plastic rap overnight.Smoke 1.5hr perlb.After 1st hour mist with cherry Dr Pepper. internal temp hits 200 take out and mop with bbq sauce. Rap up in foil for three hrs. Take off foil and let sit for 15min then GO TO TOWN BROTHER.

July 26, 2008 at 12:20 am
(19) Lillian says:

I am a little disappointed – smoking some salmon and it’s coming out more kippered. I want the dryer smoked salmon so I am adding more chips (thanks for the vent tip) and upping the heat for a bit. Hate to say it but you just can’t beat the old smoke house by the river!

July 21, 2011 at 6:25 pm
(20) Ken Miller says:

I have had trouble with my smoked fish ending up too salty too. I found I was not rinsing my fish brine off enough before loading it into the smoker, please try rising the brine off better, I would like to know if this helps you. Ken Miller

July 30, 2008 at 5:10 pm
(21) Ernie says:

I have just purchased the masterbuilt smoker the only thing i have tried to do is some deer jerky. i came out okay(think i cut it to thin) but it had very little smoke i set it to 140 degrees like the book said but the chips never even burned they just looked like the dried up and thats it any comments.

August 2, 2008 at 4:06 pm
(22) Nancy says:

I also just got this smoker and made jerky according to the recipe in the book. There was never really any smoke to speak of until, after 16 hours, added more chips and upped the temp to 200 degrees. Also noticed that having the vent 1/2 open really helped. Once I added more chips and upped the temp, within an hour the volume of smoke was considerable!
After reading the other comments, next time I will soak the chips overnight, cut the jerky meat thicker!
So far, I love this smoker! Any suggestions on where to locate more recipes?

May 14, 2011 at 11:54 am
(23) Jean says:

What book? I bought a 40″ from Sam’s it did not have a cookbook to speak of.

June 16, 2011 at 2:42 pm
(24) Bruce says:

Jean, the book is called “Dadgum That’s Good” by John Mclemore the owner of the Masterbuilt Company. Google it.

September 24, 2008 at 1:52 pm
(25) Lodge307 says:

I have the MBSE Stainless and have smoked numerous cuts of meat. Experiment with the heat and the top vent. The best pork shoulder will be 200 degrees for 12-14 hrs, take off, wrap in foil and place in a cooler with towels on top. Let rest 2-3 hrs and pull. Low and slow and rest will render the fat out and marinate the meat. rub down with your favorite rub at least 12 hrs before. Apple wood/little hickory to smoke with and apple juice in the pan. Vent 3/4 to fully open. The old addage of low and slow works well with this smoker.
Good luck and happy eating.

Lodge307

September 29, 2008 at 1:22 pm
(26) Bob says:

Just got MasterBuilt Electric Smoker.. Looking 4 a good site with recipes…

October 5, 2008 at 6:40 pm
(27) Joyce says:

Just took my smoker out of the box. Didn’t contain the cover or Manual. Masterbilt web site has some addtional recipes you might try.

October 5, 2008 at 8:17 pm
(28) jim macdiarmid says:

hi, just got the masterbuilt electric smoker. seems as though i have to set the time to get the heater to activate – then re-set the timer for the actual cooking time. is this correct?

thanks, jim

October 6, 2008 at 11:55 am
(29) JohnB says:

Hi
Anyone tried smoking pork steaks on the Masterbuilt Smokehouse? I’m looking for suggestions for the temperature and duration. I’m guessing the same temp and time would also apply to pork chops as they are about the same thickness.

Can anyone help?

March 17, 2011 at 1:20 pm
(30) Shawn says:

I tried doing smoked pork chops or steaks and they dried out really quick, they work better on the grill.

October 9, 2008 at 6:01 pm
(31) Bob says:

Hey Jim,

Used my Smoker this weekend, just set temp & time and left it alone… did 10 lb ham & 12 lb Turkey, together @ 225deg for 8 hours… was delicious, turkey was better than deep-frying….

October 19, 2008 at 6:54 am
(32) Tim says:

I found out that to get a of smoke at low temps you have to use sawdust instead of chips. It was a little hard to find locally but I found the place that actually makes it. It cost me $14 for 40lb bag of hickory sawdust. That will last a long time for me.

Ive seen on different sites where it can be ordered online.

November 1, 2008 at 12:37 pm
(33) Tricia says:

We have had this smoker for 1 1/2 yrs. We do Ribs all the time, everyone loves them. We Rub season them for 12 to 24 hours. Spray them with Apple juice and apple juice in the water pan. WOW!!!They taste just like Ok. Joe’s Bar B.Q. We also did a 8# pork loin rub 12 hours or overnight Cook for 3 hrs and bring in and spray with apple juice then wrap in foil. Cook till the temp is 155.

November 18, 2008 at 5:21 pm
(34) Ian Murray says:

Just got my masterbuilt electric smoker at Sams club but have lost the start up instructions. Can you help?

November 19, 2008 at 12:21 pm
(35) Greg says:

Got mine in June and use it about three times a month.Pulled pork is my favorite along with the cornish games hens stuffed with wild rice.Leave the damper at least half open and it draws alot better.

November 23, 2008 at 4:28 pm
(36) Ana says:

Tim, Where did you buy the sawdust locally and from the company? Do you have the phone number or website? What is it called?

To cook a turkey do you need to keep water on the pan and do you need to add additional water?

November 27, 2008 at 8:26 pm
(37) chase whatley says:

I have a masterbuilt smoker that has worked great till the heating element went out. Where can I purchase another heating element?

July 14, 2011 at 1:04 pm
(38) Jon says:

The heating element went out on my smoker a few weeks back. The problem was NOT the heating element. I fixed it myself and it cost me about $10.
Here’s what I did…
Using a Dremel with a cutting wheel attachment I cut a rectangular shape piece out of the sheet metal on the back of smoker. The size and shape I estimated based on the location of the heating element (I measured the inside first.) The opening I cut was about 6″Hx8″W. BE VERY CAREFUL TO CUT AS SHALLOW AS POSSIBLE SO AS NOT TO SEVER WIRES!
Once I revealed the box which holds the wiring and connections for the heating element, I cut it open with my Dremel as well. Once open, the problem was obvious. The connector was completely corroded and no longer making contact. I simply cut it off, revealed some raw wire and put a new connector on, which I bought at Lowe’s (got an insulated multi-pack for $3) . I put the metal back in place and taped the back up with that aluminum duct tape. The thing’s worked perfect ever since- and if it goes again, I can quickly open it up and replace the bad connector.
It seems like this is a common problem with these smokers. I wish MB would place an access panel on the back so people wouldn’t have tear the smoker open to fix it…or use heavy-duty or high-heat connectors which wouldn’t fail as much. Again, the problem was not the heating element. If I had ordered a new heating element, it would NOT have fixed my problem.
Now, if your smoker is under warranty, I wouldn’t do this. I bought mine from a family member (though it was like new when I bought it).
Good luck.

August 11, 2011 at 1:51 pm
(39) John H says:

Seems this is a common problem with this brand. Mine went out at a little under 3 years old. Because this is an older model, the service dept told me that the warranty was only good for 2 years, the part is not replaceable, and so they would sell me a new one for wholesale price plus shipping (which is the same as buying one locally at the garden center).
I was pretty much resolved to buy a different brand at a higher price with better features (aka pellet smoker), but read on this and another forum about the problem being a corroded connector, so I decided to rip into the box and try fixing it. The model I had bought had screws holding on the back cover, rather than the factory standard rivets, this obviously had been a factory refurbished model though it was sold as new. So after removing the back cover, and then taking apart the smoking chamber inside the box, I found the decrepit connector, replaced it with a new crimped on connector from our local hardware supply, put everything back together and !Oilah…everything’s working fine again.
I’m still totally irritated at this company’s quality and customer service though, and although I’ve had really good results with the food, I probably wouldn’t recommend this brand again.
The model they tried to sell me they said has a replaceable heating element, and I’m glad I didn’t bite on their offer, because that wasn’t even the problem at all.

November 28, 2008 at 3:17 pm
(40) Rich says:

Regarding the heating element you can buy parts from Masterbuilt http://masterbuilt.com/

Email
customerservice@masterbuilt.com

Phone
1.800.489.1581
706.327.5622 (local for Columbus, Georgia)
706-660-8022 (fax)

Address
Masterbuilt Mfg., Inc
1 Masterbuilt Court • Columbus, GA 31907

July 18, 2011 at 9:41 am
(41) Wayne says:

Yes !!!!!!
Mb customer service is the worst I have seen!!!!!!!!!!

Ordered two covers for my son in laws as I bought the each one to cover them and only received one. Emailed mb customer ser and still have not heard a word other than a thanks reply for contacting customer ser???????

I own a Bradley smoker and have had not one problem and when I contact Bradley they respond immediately as their reply!!!!!!

November 30, 2008 at 10:27 pm
(42) josh sammons says:

I need to get a greater smoke flavor in my masterbuilt electric smoker. Does anyone have any tips? I saw where Ron had suggested leaving the damper half way open. I just can’t get much of a smoke flavor.

December 19, 2008 at 2:22 pm
(43) George Hall says:

I use my MB smoker weekly. The best thing I have found for smoke is to use Traeger grill pellets (Google Traeger) or go to http://www.gardenluminary.com and order pellets. It doesn’t take many to do a great job and do keep the vent open 1/4 to 1/2 way. After you get the smoke you want, close the vent and the temp will stay very stable w/ no more smoke.

December 31, 2008 at 9:26 am
(44) Mike says:

I have had my smoker for about 9 months now. After about the first 4 or 5 months, it would kick out the GFCI breaker each time the burner would kick in. I suspect that the sudden surge may be the culprit. Now I just plug it into a normal 20 amp house plug and I haven’t had a problem since.

As for getting the smoke out of the chips, I find that I must have it set at about 220 to get any real smoke. Below that it just doesn’t want to give me that much smoke.

January 11, 2009 at 5:22 pm
(45) paul says:

I have 2 40″ MBS. I’ve been smoking on them for about 2 years, and think they are great and I’m fixing to buy the new one with the glass door and meat thermometer. I have found that you can get a little smoke ring if you use a mixture of mesquite 60% to hickory 40%. Mesquite burns hotter than most woods. I also use mesquite mixture in winter to bring up the heat faster. My first smoker quite on me, so I bought #2, then I took the back off #1 and found that constant use may fry the wire to the heat element at the connection. Just solder in a new conection and fire it up. I get all of my recipes off the web and bbq shows, thing is they are all for wood burning traditional cookoffs. THe principal technique, temperture,and cooking times apply to the “MBS”. Also if you take a can and cut both ends out of it and place it in the vent hole with the vent open you get a much better smoke draw,and better smoke to your meat. I keep my wood chips soaking the whole time, and fill the tray every 60 minutes or so. Also if you use hot water to soak in you won’t lose as much heat.

January 22, 2009 at 4:55 pm
(46) Eric says:

I have had my MB smoker over a year. I have smoked a lot of different meats, favorite is ribs, pork shoulder (pulled pork), and stuffed salmon. My element failed after 11 months and MB replaced the whole thing except electronic controller. I was very impressed. Has anyone tried using their smoker as a dehydrator to dry fruits and vegetables?

January 26, 2009 at 8:17 pm
(47) Richard says:

I bought my masterbuilt about three months ago.After a little experimenting I have a lot of sucess by removing the wood tray and filling the loading cylinder. If you’re cooking at a temp. over 220 dry wood chips should smoke fine with the vent half open.this keeps you from opening the door to empty the tray. just remove the loader dump and reload.If you are cooking at a lower temp. use a small propame torch to start the chips.The air flow will keep them going.Works for me.

January 27, 2009 at 6:33 am
(48) damon says:

I’ve had my MBS fo about 6 months and have used it almost every weekend. Very easy to use, but don’t usually get the pink smoke ring in meat. I’ll try the can trick in the damper. Only problem i’ve had is the door latch broke at the rivet this weekend, but should be easy fix. Also have trouble getting a good sear on brisket, anyone have any ideas?

February 2, 2009 at 11:19 am
(49) Tom Hammond says:

I had a problem with not much smoke. Here is what I found. I bought a grilled cheese sandwich size cast iron pan. It is about the size that a piece of bread will fit into, square and fits perfectly in the MB electric smoker. Take out the wood chip holder it came with and set this right on the heater element. Ever since I have used this, I can use pellets, chips or sawdust and it will smoke forever.

Check out out the pan here.

http://www.katom.com/261-L5WS3.html

February 3, 2009 at 5:11 pm
(50) Michael says:

Hi everyone. This is not an ad, let me make that clear. I have a 40 inch Master Built Smoker. I think the best money can buy. I wanted more smoke so I bought a Smoke Daddy cold smoke generator off of Ebay. I mounted it in the bottom of a soup can. Remove the wood tray and slid part of the soup can into the hole. Some trimming of the can is required. Be careful, the metal will be sharp. Now I can have all the smoke I want and the only reason to press the on button is so the display will monitor the inside temp while cold smoking cheese. I can supply pictures which would really help you to understand how I did it. Really cheap but it works.
This is a great site for Master Built owners.
thanks, MByrd

February 4, 2009 at 9:06 pm
(51) David says:

I would like to see how you made the modification. Looking forward to seeing pictures/instructions.

February 5, 2009 at 11:04 am
(52) Michael says:

Here is a link where you can see pictures of the
Smoke Daddy & how I installed it in my
Master Built Smoker. Hope this may be of help.
http://www.megagate.com/~mbyrd/MBMOD.html

Happy Smokeing!
MByrd

February 10, 2009 at 10:27 pm
(53) EJ Dilger says:

I have a Masterbuilt model # 2007007 stainless smoker and the element failed. Talking to the Masterbuilt sale rep I was informed the element was not replaceable and a complete housing was needed. I have removed the element and I know it can be replaced. Does anyone know of an alternative source where I can purchase the element?

February 11, 2009 at 7:58 pm
(54) mary says:

can anyone tell me how to do a turkey breast–time and temp? thanks, mj

February 20, 2009 at 2:36 pm
(55) John says:

I used my MBS a couple times and it has done great. Once I smoked some ribs but was not impressed with how they turned out. Next I done some boston butts and they were ok except they were not quit done after nine hours of cooking time.

February 27, 2009 at 7:05 pm
(56) Kenny says:

Bought the unit at Sam’s last summer and was all excited. Tried one brisket and it was too dry. Called company for help and set it up like they said and it was too dry. Flavor was good, but it was tough and chewy both times. I bought meat at local butcher shop, not just store. Anyone have a recommendation on cook time and temp that you know works. Thanks, Kenny

March 2, 2009 at 5:28 pm
(57) Doug says:

I wonder if any of you who own a Masterbuilt Smoker have had a problem that I have. The smoker heats up okay, but the digital read-out does not show the temperature.

DougR

March 12, 2009 at 9:51 am
(58) Dave says:

If you wand the red ring with a electric smoker just crumble a piece of charcoal briquette in with the wood chips.

March 30, 2009 at 12:09 pm
(59) Mike says:

I have the 200070206 smoker I do soak my chip
Just enough to eliminate flare ups when smoking if you want a stronger smoke flavor close the vents at the top and try using hicory its the stronger of the smoke flavor I accutally use alot of aple and cherry you can also add more wood when it stops smoking btu you can get to much also.

March 30, 2009 at 12:47 pm
(60) Chris says:

Does anyone know how the MBES compares to the Bradley Smokers? I have a Bradley and it is fantastic (plenty of smoke, consistant product and temp is always there), but a friend bought the MDES and is waiting for its arrival. I just was curious to compare the two.

April 4, 2009 at 2:32 am
(61) Angela says:

My husband and I just love our smoker. We smoke chicken wings every weekend. Then add some hot sauce, place in the oven 30mins – YUM. But we don’t know how to smoke trout, any suggestions??

April 4, 2009 at 4:42 pm
(62) Matt says:

The somke ring is caused by the chemicals in the smoke working with the meat up until the meat reach a certain temperature, which I believe is about 154*F. I would think if you “cranked-up” the heat to 275* for the first hour ( to get the maximum smoke and then dropped back after that, you may have better luck with the ring. But remember this, you can eat under-smoked meat, but you can’t eat over-smoked meat. Ofter the first hour, I’d try to keep the smoke to a light “drift” coming out the vent at the top for the remainder of the time.

With other smokers, they always tell you to keep the top vent open at all times. Nowhere in the manual does it say how to manage the top vent. I’d say try is different ways The more the vent is open at the top, the more the burners have to stay on to keep the temp up, thus creating more smoke.

Just my $.02

Matt

“Shut up and go smoke something!”

April 20, 2009 at 1:14 pm
(63) Thos says:

the masterbuilt digital smokehouse comes with a water bowl. can anyone tell me when your suposed to use it.

April 21, 2009 at 10:50 am
(64) ron novotny says:

bought mine 15 months, just love it. I have an apple tree, cut branches & put in my wood chipper, put in a cth bag to air dry & use them. Smokes alot. Now my heating element burned up. The only way to replace is to buy the housing & put your old door on it. Cost $188.00 & they are out of stock.

May 9, 2009 at 5:53 pm
(65) macie says:

i just bought a masterbuilt 30′ smoker and it is taking forever to heat up to temperature. i am still in the seasoning phase. it’s been 2 1/2 hours and its not even up to 100 degrees. any suggestions?

May 13, 2009 at 6:47 pm
(66) Lee Vines says:

Very dissapointed. Used 6 times, element out. $189.95 + shipping to replace. I am also looking for replacement. Notice how many comments are looking for replacement elements? Bad design. I won’t pay over $200 when new cost $300. Anyone know please tell us!

July 25, 2011 at 8:24 pm
(67) joe says:

Why would you pay 189.95? was it under warranty?

May 14, 2009 at 5:38 pm
(68) Happy Gilmore says:

On users having problems with not enough smoke make sure your chip holder is in properly.I made this misstake myself,the bottom panel will fit in and insulate the wood chips causing little smoke.

May 19, 2009 at 11:59 am
(69) Raul says:

I bought the stainless model 2 years ago and so far so good, the problem with the chips no burning is probably the position of the chips tray its very easy to place the tray in the wrong position. I got great results using the smoker, I always wrap the meat trays with aluminum foil leaving a gap at the ends for the smoke to travel, I zigzag the gap alternating from one end to another that way the smoke doesn’t travel as fast straight out of the vent and sort of lingers in the inside for a while, I also open the vent all the way right after depositing the chips then 10 minutes after I close the vent leaving about ¼ inch open, after experimenting for awhile the result are nothing less than what I used to get with my old wood burner.

May 23, 2009 at 9:17 pm
(70) Gary says:

Bought mine a week agao and experimented with all woods and nothing compares to the Traeger pellets so far. If you are having touble getting smoke then Traeger pellets (or something similar) is what you want. I had smoke at 150 degrees with no problem with no modifications to the unit and a little goes a long ways. You can check their website for dealers, Ace Hardware is where I got mine.

May 31, 2009 at 1:02 pm
(71) Theresa says:

Tim, where did you get the sawdust? The ones I found are a lot more expensive than what yiu paid. thanks for any info

June 7, 2009 at 1:11 pm
(72) Bruce Brown says:

If you have lack of smoke, your wood tray is installed wrong ! If you can see the element with your tray installed , the tray is installed incorrectly ! Element must be sandwitched between wood tray and wood tray shield or you will get poor smoke ! and vent at least 1/2 open , and then smoke galore !

June 9, 2009 at 9:33 am
(73) BBQFarmer says:

Get a smokepistol and put it on the unit. I had the same problem and I just threw away the wood holder and put the smokepistol up against the hole in the side and it works great. I start the smoker and the smokepistol and don’t have to do ANYTHING for 5 hours except eat.

June 17, 2009 at 9:25 pm
(74) Happy Gilmore says:

Had mine about a month now,love it .Ihardly use my barrel smoker.You have to experament with times and food.I have been cooking in a smoker for years, and every once in a while it does’t come out just right.It takes practice.After seeing the 40″ model Iwish I’d waited.

June 20, 2009 at 9:57 pm
(75) stevo says:

like the above mentioned….make SURE the chip tray is installed correctly. as far as smoke i haven’t had any problems. leave the vent atleast half way open…i have at times opened the door and emptied the tray. this seems to help too….good luck and i love this lil’ smoker

June 21, 2009 at 8:56 pm
(76) Al says:

Just used smoker for first time and made great ribs. I did not notice much smoke flavor though. Smoked hickory chips for 3 hours. Adding chips every 40 minutes or so to keep a heavy smoke. I don’t know why they put the damper directly over the heat source/wood burner. Should have been on the opposite side so the smoke fills the chamber better and more evenly. Suggestions for better smoke flavor?

July 1, 2009 at 1:29 am
(77) Jim says:

Ive had my smoker for almost 2 years. I have had nothing but good results with everything I have put in it. I get a beautiful smoke ring on ribs and butts, without the use of charcoal. I do have one problem however. When I push the start button nothing happens. Others have mentioned their heating unit going out. Could this be my problem, or is it the control panel?

July 4, 2009 at 11:12 am
(78) jimmy says:

to the person that said ther brisket was dry and tough if you will smoke brisket for about 4 hours with heavy smoke then remove brisket and wrap with foil and cook in smoker another5 to 6 hours it will be so tender and juicy it will fall apart every time. my problem is with the smoker i have noticed several talkin about element going out this has happened to me twice in fact last night this is the fourth of july i put on brisket last night go out this morning to get my fully cooked brisket its half raw and ruined the element quit working during the night the first time thi happened i took it apart and investigated it is not the element but the wire going to it it gets too hot and burns in half at the element but you cant get in to it because the back is sealed i will be calling the company monday i only used this one about 10 times hopefully they will replace it they did the first time if not i thinl i will look for another brand of smoker any suggestions

July 12, 2009 at 2:45 pm
(79) Bill Schindler says:

Put in a brisket,1st time,new owner, early this morning, followed the instructions with the wood chips but I have absolutely no smoke. I tried opening the vent somewhat but that doesn’t help. This is the Digital, Electric smoker. It is set to 250, too high, too low. At a loss. The joke is, we moved the oven outside. Any help would be appreciated. Thanks

July 15, 2009 at 10:24 pm
(80) Ed says:

I am now on my 3rd smoker from Masterbuilt. The first one, the element went out. The second one trips the breaker on a 15amp dedicated house outlet after 3 minutes of heating. They sent me a new shell last year for free which is great customer service but it took them 8 weeks to get it to me. So here goes with a new shell and old inserts. When this one dies in about a year-seems to be how long they last, I will be going with a different brand.
I have used mine for beef, chicken, fish and pork and have never had a problem with not enough smoke. I loved the quality of food it put out, just tried of using it for a year and it going out on me.

July 17, 2009 at 4:46 pm
(81) Jeff says:

I just got the MBES about 6 wks ago from Lowes. Had it marked down to $199, plus I had a 10% off coupon.
I found it has a real hot spot in the right rear, I measured and it’s up to 20 deg. hotter there. I put a perforated triangle of foil there (on the bottom rack) and it shifted the hot spot to the front right. I put another strip at the front right and it evened it out a little more. Anyone have any more creative suggestions? What I think would work, if someone had a machine shop, would be a perforated sheet of thick SS or alum., with fewer holes towards the right rear corner. The outside dimension of this sheet would be the same as one of the racks. (would replace the bottom rack)

July 20, 2009 at 7:41 pm
(82) Lawrence says:

Hi – just got my 40″ yesterday and smoked a bunch last night. A couple of questions. The book and website say different things about smoking (fish -book 140 degrees; web 220). I smoked fish, chicken and turkey. I put the fish on the top rack. Should I have put it on the bottom? I smoked everything at 220 for 3 hours. I think the salmon got oversmoked. If you cook different things,how do you take them out and not “mess up” everything else?
Thanks for your help

July 22, 2009 at 6:24 pm
(83) Chuck says:

I got my smoker 6 weeks ago. Haven’t used it much, but last weekend the temp control went,said 300 degrees, even though it was set for 225. I am getting another on under warranty, but their reccomendation was to keep the temp/timet box in the house whenever it isn’t being used. We had a spell of 105 temps maybe that is what ruined it. Also do not use chunks of wood, only chips or shavings. I burned a pinhole in the water pan because it got too hot. I hope the next timer is better, they said they haven’t had any trouble with that device, but I am skeptical. Other wise it performs well, need to experiment with cook times for different things. I had better luck with shoulders and loaf than thin, less fatty meat like chops and rib tips. I overcooked a chicken to start with. Just need practice. my wife doesn’t eat much meat either so unsure what to do with all the meat.

July 22, 2009 at 6:52 pm
(84) chuck says:

Regarding Lawrence’s comment of fish, cook temps, and where in the smoker to put them-(7-20) the closer to the bottom, the hotter it gets. check out some of the smoking web sites, like BBQ Pit boys.com on youtube-step by step videos. Of course they do everything on a charcoal cooker, but great recipes, adaptable to smokers. Also, http://www.smokingmeatforums.com/ has everything anyone could want about smoking meat. From what I have learned: the closer to the heat element on the bottom, the quicker it will cook. Fish will cook pretty fast, and usually apple or cherry wood is more delicate than hickory. For chicken, you want a nice, plump bird. Of course you can do wings with great success. I did 2 pounds last weekend and had them in there 2 hours. Some were overdone. The internal temperature you measure with the digital thermometer is the key (WalMart has a nice one for about 15.00). As I mentioned in my previous post, shoulders, ribs, and brisket take the longest, but have the greater success rate. Every time you open the door, add 15-30 minutes to the cook time. You mentioned chicken, fish & turkey, Small cuts, or whole birds/fish? The recipe I use for shoulder about 7-10 lbs is cook on 225 for about five hours. Mist with apple juice every hour, then pull it out, mist a final time,then wrap in foil and cook another seven hours (total 12 hours.) Take it out and put in a soft-side cooler or whatever you have, for three more hours. It will pull apart easily, all fat rendered off. THe smaller cuts, you just have to rely on internal temps, and watching closer-experiment, read the forums, there are a ton of them!
Good luck!

July 22, 2009 at 7:16 pm
(85) chuck says:

Ironically, there is an article in the local paper regarding cooking chicken, fish, and seafood and brining(a solution of saltwater). It will help leaner meats stay juicer. It has to do with moisture loss. Normally meat loses 30 percent of it’s weight during cooking. Brining can reduce that number to as little as 15 percent. Read all you can about brining. There are a lot of articles on the aformentioned sites http://www.smokingmeatforums.com/ and they can be very complex. One of them mentioned pulling the skin of the breast back and rubbing the brine in, then replacing the skin. Soaking too long can be couterproductive, causing toughness. The important facts for poultry always remain-
be aware there is salmonella on all poultry-
all preperation surfaces are suspect. Wash the meat and your hands very well, and the cookin/prep surfaces. Keep the poultry in the fridge after prep, and before cooking, for safety. I use a bleach mixture to clean the racks from the smoker, soaking them before they go in the dishwasher, and the prep surfaces. Didn’t mean to get in the hygiene mode, 30 years Navy Corpsman CPO.
Also, my previous recipe I forgot to add I used a local spice rub before cooking. There are a lot of them on the net, or you can make your own, Otherwise, the taste can be pretty plain (just smoke.) Still, better than the frying pan!
Happy smoking!

July 22, 2009 at 7:41 pm
(86) chuck says:

I just wanted to mention I used a local rub on my meat before smoking.Lots of them out on the net, make your own or buy one. Also, remember to clean your prep surfaces/ your hands/ and the bird/ and keep the bird in the fridge (after prep) until cooking. For a tender bird, there are a ton of brining recipes out there. They get pretty elaborate, but generally involve soaking a bird in a salt-water solution to make it tender (chicken or turkey) http://www.smokingmeatforums.com/ check it out!
Happy smoking!

July 25, 2009 at 10:21 am
(87) carrie says:

I am having trouble getting the temp up, also dont have enough smoke flavor, should the wood tray go directly over the burner

July 25, 2009 at 12:53 pm
(88) Coaster says:

I have the 30 inch mes and after 2 months I am starting to get it. I still can’t get all of the smoke I would like but am looking for a cast iron pan to try instead of the original wood chip pan. Finding the right size is harder than I thought. I found a recipe idea on the net I forget who posted it but it worked great for Boston Butt. I just take the butt and injected a mixture of barbeque sauce and water right through the plastic about a pint or so I guess, although I don’t know if this helps or not. I covered it in mustard and put a rub on it. Then I put it in the smoker at about 4 pm and smoked it to about 150 degress then brought it in the house and double wrapped it in foil. Next I put it in the oven at 230 degress stuck the remote probe in it and set the alarm at 208 degrees and went to bed. At about 5:30 the next morning the alarm went off and I shut the oven off cracked the door and went back to bed. After 2 hours I pulled it out, the temp was still around 175. I opened it up grabbed the bone with my fingers and it pulled right out. I just grabbed it with my big rubber gloves and it fell apart. I put some in a container with some of my barbque sauce and she took it to work. Rave reviews I didn’t tell my wife what kind of meat it was and everybody thought it was beef. I told one of them it was pork and she said she doesn’t eat pork very often but that this was the best, she thought it was brisket. This was about an 8 lb butt at .99 a pound, hope this helps, as you can tell I’m a little lazy and staying up all night waiting on meat to cook is not my thing. Also to clean the smoker I pull everything out of it, shelves, waster pan etc. and throw it all in the dishwasher on high temp pot and pan wash and hi temp rinse it all comes out looking brand new. good luck all

August 4, 2009 at 6:35 pm
(89) chuck says:

I wanted to relate my temperature control arrived in less than the up to 10 working days they said, and remember they also said keep the temperature control unit indoors except when smoking for moisture invasion (???) so I will just sharing :)

August 10, 2009 at 9:50 am
(90) phil says:

I’ve had my smoker bought from Sams for a few years now and the connecting wires to the element burned out recently. I replaced the connectors and it worked for a couple of months but is now burned out again and the wires are shot. The original wires were just barely long enough to work with. I have it all apart now and I don’t mind fixing it, new wires and all but I’m discouraged to see the coments about replacement elements. Any help here and coments as to why the wires are corroding? I think the element mount to the box is a bad design and allows moisture to get in. I have to use a short #12 wire extension cord to get the smoker outside. Could that be a problem?

August 13, 2009 at 2:04 pm
(91) mike says:

I’ve had my smoker for 2-1/2 yrs and the heating element just went out. Gotta friend who has the same one model and his went out too. And you can’t just replace the element but have to buy a whole new box. What a piece of crap! Masterbuilt is just like the rest of most america products, not very durable and made so that you can’t fix but have to buy a whole new one! Will get another smoker but you can bet I’ll never buy another Masterbuilt product.

August 15, 2009 at 3:09 pm
(92) Deb says:

Has anyone tried wood shavings. For example Luhr Jensen Big /Little Chief wood chips. They are more of a shaving then the chips purchased at your local hardware store.

August 15, 2009 at 5:55 pm
(93) AWESOME LADD says:

DUH ! RATTLER IT IS SUPPOSED TO REACH A TEMP AND SIT THERE.
IF YOU ARE IN A HURRY YOU ARE NOT A COOK. WET CHIPS FOR A COUPLE HOURS IS PLENTY. THEY WILL DRY OUT AND BURN UP. COOK THE MEAT SLOW OR GO TO A BBQ JOINT.

August 31, 2009 at 12:14 am
(94) Denis says:

Put me down as yet another “Element lasted a year” cant be replaced, soon to be former customer..Poor design if you cant get 40 hours of smoking in a year out of somehing that cost me $300 (40″ stainless) I’ll soon be looking for a smoker thats built to last more than one season…and not built like a throwaway

September 3, 2009 at 10:11 am
(95) Ken says:

one year of use and the thermostat is broke. so much for quality.

September 7, 2009 at 7:50 pm
(96) Micheal says:

I’ve had my smoker for about 1 year and I’m on the third unit the heating elements just keep burning out. I love the unit when it works, but this last time I think I’m done with this smoker. A suggestion to master built you have a very good product, you must redesign the unit to keep the element from burning out, this is my third one and its broken, same problem. If anyone remembers Audi in the early 80’s and they’re mishandling of their shifting problem, fast forward 29 years later and Audi is still not where they should be. My next plan for this thing is to turn it door side up and use it for an ice chest, yes a $300.00 ice chest. Also master built should make the element replaceable.

September 14, 2009 at 8:06 pm
(97) Jim says:

Dont waste your money, Masterbuild smokers are pure garbage, worst the company itself is run by crooks that wont honor the warraty and try to ripp you off.

September 14, 2009 at 8:08 pm
(98) Beer-B-Q says:

One of the best sites around for both Newbies and Pros is http://www.smokingmeatforums.com/.

The members are friendly and helpful and range from newbies smoking with the cheapest units to Pros with the top dollar competition rigs.

Everyone shares their wealth of knowledge and pass along great recipes and cooking tips to those new to the smoking addiction.

We would love to have you stop in and check us out, just tell them Beer-B-Q sent you. I am sure you will join our ranks once you have read our posts and viewed some of our members succulent Qview of their smokes…

There is even a free 5 day eCourse on smoking which will be of great interest to those of you just starting out.

September 15, 2009 at 4:24 pm
(99) Joe Hell says:

Maybe I just got lucky but I have yet to have even the slightest problem with my smoker in the 2 years I have owned it. My only speed bump was that lately I wasn’t getting much smoke…increased air-flow and have had no complaints since. I have used this on a bi-weekly basis for the entire time I have owned it. I would recommend this smoker to anyone and I will surely buy another at some point. I cook just about everything at the same 210 degrees for 1-1.25 hours and have yet to have a bad meal or experience with this. Two thumbs up!

September 28, 2009 at 8:46 am
(100) Dave says:

I purchased the masterbuilt 40″ electric smoker and have used about 5 times, and have been having the problem of my meats coming out way too smoky, ive noticed many people having the problem of not getting enough smoke taste which really blows my mind because mine is way too smoky, im not using very much wood chips at all, anyone have any suggestions?

October 3, 2009 at 2:14 pm
(101) edward says:

Addressing element/wire failure. I might wager that users that expeirence these problems are connecting to power via an extension cord. Ohm’s law illustrates that when voltage drops (caused by line loss), amperage (heat) must increase to deliver required power (watts) to effect the elements purpose. Therefore it is my therory that the increased internal heat of the components caused by line loss, rather than their environmental heat is the cuase of failure.

Have been usuing my 40″ unit for 3 years plus, always plug directly int wall outlet…zero problems.

July 14, 2011 at 2:47 pm
(102) Don says:

Ohms law demonstrates the relationship of voltage , current and resisitance in both AC and DC a circuits. When voltage is lowered the current is REDUCED due to less “pressure”. This results in less electrical energy being converted to heat energy in the resistive load. Hence an extension cord would not cause this. A shitty splice that introduces unwanted resistance into the circuit will turn electrical energy to undesireble heat in the splice. This heat will further cause the metal surfaces in the splice to oxidize and increase the resistance resulting in more heat, more oxidation and eventually a runaway that results in the splice burning open. The other cause could be the shit design of the heating element that tranfers undesirable heat from the element into the supply wires. Repair should consider larger gauge wire, possible soldering of splice if element heat into wire leads transfer is not the issue to strong mechinical splice using no-o on the joint. Just got the unit and dreading the repair if it happens to me. The unit provides no easy access to the heating element supply lines.

October 8, 2009 at 6:25 pm
(103) Robert B says:

I have had a problem with the door. The inside door panel separated from the door. You can see the insulation. I have had mine for 4 years and its like pulling teeth out of Masterbuilt to get a replacement door! I have been calling over the last year and nobody can give me a straight answer. In July they said that they would be available in Sept. I called and sent an email and no one has called me back yet. If the unit was $100 I would just buy a new on but I paid $400 for this and I would think that they would have some parts like racks doors heating elements ash pans. I don’t get the glass door on the new units? Seems like a waist! Enough complaints! I have done 12 racks of ribs at once with cherry wood. You need to watch the bottom rack over the heating element that will get hot and could burn a bit. I do 230 deg for about 4 hours with a dry rub. If you have a smaller amount I do the Texas crunch for the last hour. Wrap em, freeze em, thaw em, grill em, sauce em, EAT EM!!!!

October 8, 2009 at 7:02 pm
(104) Robert B says:

Ken did you clean the thermostat in the back of the box?

October 8, 2009 at 7:07 pm
(105) Robert B says:

If you have the cash get the extended warranty from Sams for 3 years! I posted about the door issue and I did get the warranty and I called them about the issue. They sent me a check for a full refund. I told them that I wanted it repaired and they said toss it out and get yourself a new unit.

October 11, 2009 at 3:44 pm
(106) Gary says:

I have the model #20070508 (stainless/glass window) that I bought back in May. I have cooked several ribs and briskets. My first brisket was a trial run, it was ok but could have been better. Since then they have all turned out very good, tasty and tender.

Everyone has their own way of what works for them when smoking. I have spent hours on the internet reading, researching everyone’s various cooking methods. The one thing that I noticed the most is when cooking a brisket is the cooking time. Most say an hour to a hour and half per lb. Well think about that you have a 10 lb brisket, are you going to cook it for 10 hours or 15 hours, that 5 additional hours might haunt you depending on the occasion of what you are cooking it for.

What works for me is I set the temperature at 225, I base the cooking time on one hour per lb. A brisket is cooked when the inside temperature reaches 190 degrees. I usually watch the temperature and when it gets to about 175/185 and depending on how it looks I then take it off and wrap it in foil for the remaining time. I will let the meat temperature exceed 190, because it isn’t really going to hurt being it is wrapped up. I will also back the temperature down to maybe 210 to reduce the heat.

To this day every brisket that I have cooked has been very good. Back in July I cooked a brisket and took it to a party, it was just my plain jane run of the mill brisket. A few weeks later I had another buddy do a big BBQ where he spent all night cooking 8 briskets. Anyway, the the guy that I took my first brisket to called me on the phone after we left and said my brisket put his to shame, and the guy that was cooking the 8 does all these BBQ cookoffs in town. It made me feel good, but I all by means don’t even want to compete against those guys that do it every weekend.

I season my brisket with Tony’s Creole seasoning (it is a simple all around seasoning). I started putting a little Worceteshire Sauce in the water pan. I started out with half a bottle but really didn’t notice anything. Next time I will use a full bottle and maybe 2 bottles to see what happens. The brisket is always juicy and tender, but I have yet to get the infamous pink smoke ring. I also understand that the pores seal in a brisket when the brisket temperature reaches 140 degrees. I only use smoke chips for about the first 4 to 5 hours, plus I will trim off some of the fat before cooking it, especially if it is real hard in some areas.

Another little tip that I have heard is sometimes once the cooker ages that sometimes the meat will have a bitter flavor from the residue inside. You can poor a can of Coke on a brisket then wrap it in foil and finish cooking it and the coke removes the bitterness and you never taste the Coke.

Anyway, that is what works for me…… Happy Smoking Everyone!!!!

October 12, 2009 at 12:38 pm
(107) ronda says:

Does anyone have any advice on smoking cheese in my masterbuilt smoker?

October 12, 2009 at 4:00 pm
(108) Robert B says:

Gary!
Thanks for the brisket post! I have 2 in the freezer that I have been waiting to do. I posted about the door issue and I have a new on on the way it was $112 bucks shipped. I hope its going to fit! They told me that they don’t have the 20070407 replacement body anymore. I hope that I get some more life out of the heating element. My one buddy has built his own smoker and uses a hot plate for the heat source and it works great! I think that I could do the same in the Masterbuilt if I ever lost the element on it.

October 12, 2009 at 4:19 pm
(109) Robert B says:

Ronda,
I have looked into cheese smoking and it is kind of fast like 30-60 minutes If you were going to do a large chunk like 3-5 pounds you may want to cut it down into smaller pieces. I have used a stove top smoker in the past. I have read that its a good idea to let the cheese air out before you smoke it so that it forms a skin and it would be able to handle the heat better. When you see it start to sag pull it off the heat. Be sure to load the chips dry. You want a lot of smoke fast if there wet it will take longer to get your smoke going.

October 13, 2009 at 11:59 am
(110) Geri says:

I just got my smoker and am going to smoke some sausage. The instruction manual does not address the water pan. Do I always need to put water in the pan? If not, when should I use water, when should I not use water?

October 17, 2009 at 9:37 pm
(111) Lisa says:

Hi, I have read posts for 3 days trying to decide what smoker to get. I liked the bradly but did not want to be stuck only buying their brand wood pellets. So I went to Lowes and got the master built even tho it sounds like you have to replace it after a couple years. This is my first smoker. I brought it home and my husband flipped out!!! He told me it was rainy season how am I gonna use it and where am I gonna keep it. :( Can y9ou folks tell me where you use it in the winter pease!! I figured under the carport was ok. With the short cord it makes it pretty difficult to plug it directly into an outlet–please help me, I dont want to take it back!!

October 19, 2009 at 5:16 pm
(112) Michael w says:

I did the same thing last year (bought mine in winter). I smoke in front of my house on the concrete under a small roof over hang. I have it on a 50 foot 10 gauge extension cord. Don’t get anyting less than 10 gauge! I have not had any issues powering the unit this way. I hope this help you out.

October 22, 2009 at 12:52 pm
(113) DW says:

I have a Masterbuilt Smoker that I bought at Sam’s Club three years ago and I love it! I soak about four handfuls of hickory chips overnight and I will also put a dry chunk of
hickory directly into the chip pan just before I close up the smoker to smoke the meat. put a handful of chips in the smoker about every half hour to hour until I use them up.

I have the vent open about halfway, and the meat always is smokey and has a small smoke ring on it.

October 22, 2009 at 4:31 pm
(114) Brad says:

When using wood pellets such as Traegers. Do You soak the pellets in water or put them in the smoker dry?

October 26, 2009 at 8:20 am
(115) Tom says:

I have reviewed the bad posts on this site and other sites selling the same product. There are 4 complaints that are reoccurring. 1. The door latch is cheap and will not last. 2. You cannot replace the heating element if it quits working without replacing the box too! The heating element is made into the box and is not replaceable. 3. The inside of the box is not well insulated where the electrical wires connect to the heating element. This can result in the wires shorting and tripping the breaker (or worse a fire!). 4. The warranty for this product is only 90-days which should be at least a year if not longer. This tells me that the company has little faith in its own product and the life expectancy is short.

HOWEVER, there is GOOD news. I called Masterbuilt’s customer support and asked about the above complaints. They indicated they had experienced some “quality control” issues with the manufacturer (i.e. in China) and changed manufacturers because of the problems! The new unit (that replaces this one) is very nice and has been out approximately 2 months. Home Depot in my area just received their first shipment 2 weeks ago. The new unit is model #20070110. The latch has been upgraded and the front door is stainless steel with a glass window and the unit has a light inside the smoker with a meat temperature probe – a definite improvement over the previous model.

October 26, 2009 at 4:14 pm
(116) Jim says:

Tried smoking trout today with my new electric model. They were done after 1 1/2 hours at 225 and the manual recipe resulted in the fish being way to salty. I did wash and dry them before going into the smoker. The new unit worked well. It took 1 hour to build up the temperature to 225 and smoked beautifully.

November 15, 2009 at 10:55 am
(117) Coaster says:

I wish MB would make a black 40 inch or bigger with no window at a decent price point have a 30 now, but could use more room.

November 17, 2009 at 12:36 pm
(118) JD says:

OK, dumb question…but have to ask. I want to cook a brisket but they all seem too big to fit into the 30″ I just purchased. Also, I assume you put the brisket in a aluminim pan to catch all the juices. To make it fit do you cut down the brisket to fit in multiple trays?

November 18, 2009 at 11:12 am
(119) Spicey Dan says:

Brisket can be cut to fit. A catch pan on different shelf or a catch pan with a rack to keep the meat out of the juice is fine however I never mess with that. The juice from the first 3 hours of burn will typically be too smokey to be used in anything if you use big smoke. (Sometimes I will catch these and use this to make my own liquid smoke) If the meat is in the juice you will not get any kind of bark on that side of the meat and the rub will disolve away.

I typically cook rubbed brisket at 190 for 4 hours with pretty heavy smoke. I then put the brisket on a low rack in a baking pan, tightly wrap and cook at 180 for an additional 10 hours. Smoke doesn’t matter much because of the wrap, just make sure you are very humid and smoking lightly. After the low and slow burn unwrap. The juices in the pan are great and not too smokey. (I keep this to rehydrate the brisket when reheating leftovers but that is another chapter) Be carefull not to disturb the outside of the meat as the original bark is now soft. Put it back in the smoker on 195 with lower humidity for another 1 1/2 hr to dry out the bark.

Be carefull of the cook time in smoker recipe books as they will never give you the best results. As long as the temp is low enough you cannot really over cook beef, lamb, pork and other “meats”. (fish and poultry is not meat in my book although tasty) The key is when the internal temp hits your target you are not nearly done. Lower the smoker to that temp and the meat will not exceed that temp but the extra burn time will further break down the fibers in the meat. My best pork butts and whole lamb sirloins or legs burn 22 hours at 185… Never wrapped. My best loin ribs burn at least 13 hours wrapped after 3 1/2.

November 22, 2009 at 10:11 am
(120) First time smoker says:

do your place the meat directly on the racks?

November 25, 2009 at 5:23 pm
(121) Ron Eli says:

My last comment was in Oct 2007 when I got my MB smoker and I have enjoyed it until now!! The last time I used it was last fall for some delicious Turkey and everything was fine. I unplug my control and keep it inside like I was advised. So I invited people for Thanksgiving and brined the bird. When I was ready to smoke the cooker would not warm up. Not much for trouble shooting in the book and calling the Co. for over an hour got me nothing but a busy signal on all three numbers including the fax number. I checked all the wiring and even took the connecters off and cleaned them. I am familiar with heating elements and if they burn out it will generally alway happen when they are heating. I ran into the next town and bought a hot plate and am trying to use that for heat. I did not do that much smoking in the two years I have had it and the element looks fine and the control board says it is heating but if temperature is not up withing the hour I will have to try and roast a brined bird to save the day!!

December 2, 2009 at 5:13 pm
(122) Ron Eli says:

Ok I had a problem with my TWO YEAR OLD smoker and tried to contact Masterbuilt customer service for help. Here is what I finally got in e-mail form: You decide how fast I will go out and buy another Masterbuilt Smoker!!

It sounds as if your heating element has burned out or there is a problem with the internal wiring of the smoker. In either case, for liability purposes, we aren’t able to repair or individually replace heating elements. All of our stainless steel units have been discontinued, so unfortunately we no longer have the replacement body kit that you need available; we sincerely apologize. At this point, the only replacement option is to upgrade to a newer model. Our smokers (both 40” and 30” in size) are typically available on amazon.com, at Bass Pro Shop, Cabela’s, Menards, Lowes, and Home Depot. Thanks for your e-mail, Mr. Eli, and have a great day.

Customer Support

Masterbuilt Customer Service

1-800-489-1581

December 28, 2009 at 8:04 am
(123) Simon says:

Got one of these for Christmas (Masterbuilt model 20070910 Digital Smokehouse;) used it yesterday for first time in 28F weather and snow. Pre-Seasoned unit as per instructions; took about an hour for it to reach 275. Maintained temp well with unit empty and vent/chimney fully closed.

Then used unit to smoke a pair of 5 lb corned beef briskets. Used pre-soaked hickory chips from Wal-Mart. Took a long time to get consistent smoking, but it did well once the smoke got started. Then I added a handful of chips every hour for five hours.

Had the process temp at 225F with the chiminey/damper at 50% to encourage smoke circulation. The unit STRUGGLED to get to and maintain 225 (seemed to stall at about 218F) – but it was cold and the wind was swirly and it was snowing (unit was plugged in on covered porch)

After corned beef smoked (heavy on the hickory) for 5.5 hrs, they were transferred from the racks to foil pans and covered/sealed tightly with foil, and placed back in smoker for 3.5 hrs at 225F. The damper was closed at that time, and then the unit started cycling on and off like I’d expect (not struggling to get to and maintain the cook temp.)

The corned beef? Oh, baby. Came out fork tender (pull apart with your fingers.) Family said they might never eat another corned beef unless I smoke it. Best damned corned beef any of us have ever eaten.

I’m concerned about some of the things I’m reading above about heating elements going out and doors working, but mine worked fantastic right out of the box.

December 28, 2009 at 3:53 pm
(124) Norma says:

Can someone explain why the instruction manual says not to use wood chunks? I have apples trees and getting wood chunks is easy, turning them into chips is a pain. Thanks.

December 30, 2009 at 2:22 pm
(125) Darrell says:

I have the MDES model 20070910. I have the same smoke issue as everyone else seems to be having. I am leaving the damper all the way open,but I still don’t seem to be getting much smoke, do I need to run the temp up? if so will I be drying out the meat?

January 1, 2010 at 10:14 am
(126) Andy says:

Darrell,

What worked for me was to remove the chip tray altogether. At BBQ temps (+/- 225) the chips are too far away from the burner and therefore never get hot enough to smoke with consistency.

I fashioned a chip tray out of aluminum foil a bit smaller than the metal one it came with and put it directly on top of the plate that seperates the heating element and the smoke chamber.

This way, the chips heat up and smoke like crazy. I only fill the chips for the first 2/3 hours so I don’t over-smoke.

Hope this helps.

Andy

January 1, 2010 at 3:21 pm
(127) Troy B. says:

My smoker is a year old and the power to the control panel just quit. A buddy had this done to the same one about a year and a half ago.

January 4, 2010 at 12:28 pm
(128) Nelson says:

I’ve had this smoker for 13 months now. Used it about once a month. So far I’ve only smoked baby back ribs and pork butts. Last one was yesterday with 20 degree weather. I have no had ANY issues at all and the results have been tremendous! Every single time the pork came out very tender and tasty. Hopefully the heating element going bad is due to using extension cords. I never used one. The door latch seems solid to me. I also keep it in my garage when not in use. It is very easy to clean. All it really needs is handles so it can be moved more easily. In my opinion, $200 is a steal even if it only lasts me two years. The results are worth every penny. I had never smoked before in my life and had always been intrigued by it. This smoker makes it very easy. The new 20070110 seems to be of even better quality. Get a probe thermometer to make things even easier on you. It is all about meat temp, not how long it takes you to get there. Monitor closely and you’ll have great results every time.

January 8, 2010 at 12:18 am
(129) Krik says:

I’m still learning on this smoker. To me it smokes too fast, but maybe I just grew up on those Little Chiefs. My big question: should I be putting water/liquids in the pan????

January 8, 2010 at 12:21 am
(130) krik says:

MB needs to produce a better owner’s manual. Folks need guidance on the use, or non-use, or the water tray. Better recipes and times are needed. Good unit, but better instructions are much needed. Kirk

January 8, 2010 at 6:27 pm
(131) Mike says:

Interesting earlier comment about pinhole in the hot water pan. had the same thing happen to mine. Not sure what caused it. The hole is not located over the heating element. Will see what the manufacturer says about it and if they will replace it….

January 9, 2010 at 12:22 pm
(132) gary says:

I am getting an error message on the digital reader – - EAAF – - and cant get the unit to heat. ANy Ideas ??

January 12, 2010 at 10:14 am
(133) Andy says:

As far as the defective water pans go, you could fix by lining the pan with foil, or you could replace the pan with one of those cheap cake pans.

Experiment with the pan. You aren’t limited to water! Try differnet fruit juices, apple cider vinegar, or even beer.

For the most part I cook pork. There is more than enough fat to keep these meats moist while cooking so there’s little added benefit by using the pan other than messing with different juices as mentioned above.

January 14, 2010 at 6:41 pm
(134) Rob says:

I see a common thread here and wonder if there is amanufacturing problem. No way can you put my ash tray in wrong but there is a metal plate between the heater elemnt and the ash tray. seems to me the heater should be right up against the tray that holds the chips so that they start smoking as soon as the heater comes on. Thats why there is such a wide swing in temp. My meat comes out right but the smoke is labor intensive since I have to man light the chips

January 14, 2010 at 7:19 pm
(135) Rob says:

EAAF error is from outdoor temp being to low. Put unit inside to warm up or run a hair dryer inside for a couple of min. Sensor is located inside on left about in the middle of the back wall (white button). I think the cut off is about 40 degrees F. Once it is that warm the controller will come on and heat. You would have thought that they know that people like to smoke stuff outside in the winter.

January 15, 2010 at 9:17 am
(136) Andy says:

Rob,

You bring up an interesting note.

I got my model 20070910 (Black 30″) at Christmas. I believe I have the same smoke tray as you. There is a plate and an air gap between the element and the chip tray. This makes smoking chips difficult.

I was at Cabela’s the other day and noticed the same model on display and it was noticeably different.

The chip tray was much larger, and sat directly on top of the heating element. I played with it a bit and noticed on this one you could install the tray incorrectly as noticed by others here.

I also noticed a change in the inside of the door. On mine, the grease deflector “lip” is angled down to the center of the door (like a V shape). The model at Cabelas was just a straight horizontal lip. If you look at the image on masterbuilt’s website, it shows what appears to be the model I saw at Cabelas.

It appears as though they are making changes on the fly and I’m unsure which model is the current one.

I’ve had success getting mine to smoke by doing some modifications as mentioned in post 107.

January 15, 2010 at 8:45 pm
(137) Southern Smoker says:

Ready to do my first smoking tomorrow. Have a Butt in the fridge…it’s all rubbed down and just waiting to be put in. I got my smoker for Christmas and I am hoping that I can avoid some of the problems that I have been reading about. Thanks for all of the advice and insight.

January 18, 2010 at 7:14 pm
(138) GA Bob says:

OK. Hello to all. Bought mine last week at Lowes. Floor model marked down to $125. Been using a Brinkmann H20, but burned it up. Seasoned the thing Friday night for 2 hours. Got the temp up to as high as 300 on my instant read thermo. Got a lot of smoke with damp chips, but not as much as I would expect for that temp.

Today, rubbed three bone in, skin on, chicken breasts with my DIY garlic flavored olive oil, then rubbed them both sides with my DIY BBQ rub. Let them sit for 3 hours.

Started the smoker up set to 250, put DRY apple wood chips in and waited for the smoke to start. Opened the front and put in the 3 breasts with a digital thermo with cable run through the vent, reduced heat to 190. Got the temp to hover around 230 on my instant read, but the internal thermo was set to 190. Added more, damp chips at one and two hours. Got great smoke. Cooked chicken until digital read 165. Took it out, wrapped in foil for 30 minutes.

Absolutely the very best chicken I ever cooked. Never opened it. Never added water. Don’t trust the internal thermostat. Check it with your own. Start with dry, then add wet chips later.

It may die tomorrow, but it was the easiest cooking I’ve done in a long time.

January 30, 2010 at 12:24 pm
(139) Devin says:

Does anyone have a rec for smoked turkey.Dont like the one in the masterbuilt owners booklet.Should i cut it up or smoke whole.Have had this smoker for 3 years now.Wire burned off behind heater.Repaired.Door seals are going bad and foam at top of door has expanded and pushed plastic end cap at top of the door up.Need new door.Please email answers or questions.

January 30, 2010 at 11:45 pm
(140) Chuck says:

I got my MBES for Christmas this year and so far I love it. My mom got it for me from Bass Pro on Black Friday. I believe it was $339 on sale for $199. I have to agree with the lack of smoke flavor but I’ll be opening up the vent more to increase the airflow and keep the burner going. It’s 10:45pm right now and at midnight I’m putting on my pork butt in hopes it’ll be done around 11am. The last one I smoked should have been done at 9 hours but it took almost 11 hours to finish it for some reason. I have been using an extension cord but will be plugging directly into wall in the future. I’m using hickory chips but have actually thought about pellets. Now that I read this forum I will definately be switching. FYI they have an awesome therometer at Bed Bath and Beyond and I bought one for my girlfriends father for Christmas but haven’t made it back to get one for me. It has a remote to keep in the house with you so you can monitor without having to go outside. Pierce your meat with the therometer, leave the therometer on top of your smoker and take the remote portion inside with you to monitor temp. It’s awesome at $40 but if you have one of their 20% off coupons its only $32.

February 1, 2010 at 5:55 pm
(141) Bobby R. says:

14 months and won’t heat. I have made a call to them waiting on a response. I will let you know but after all of the negative feedback on the timer/heating element etc. I’m not so sure I will get anywhere. I got mine at Bass Pro Shop in Ga and I think they should know how crappie this product is. I would hope that they would stop carrying it in their stores and make someone wake up and fix this thing.

February 8, 2010 at 10:02 am
(142) Andy says:

Ok guys,

I used smoking pellets for the first time yesterday. I can say without a doubt that the pellets are what you want to use for heavy smoke. I bought them online at http://www.bbqrsdelight.com/. I tried the Cherry and Jack Daniels oak barrel pellets and the results were awesome. I did 2 small boston butts and they came out as good as I have ever done on my big rig. The pellets smoke heavy and last long. I only needed to refill the pellets every 2 hours.

Good luck

Andy

February 20, 2010 at 9:00 am
(143) Jake says:

Any one have one of the recalled modles i found this online its dated 2006. http://www.cpsc.gov/cpscpub/prerel/prhtml06/06173.html. This may be the heating element issues?

April 11, 2010 at 11:18 pm
(144) wfloyd says:

How long do i keep beef jerky in smoker 12 to 14 hrs or am i wrong.

April 12, 2010 at 6:57 pm
(145) Rmilse says:

I have a 40in masterbuilt smoker and wanted more smoke flavor at frist I used normal wood chips and didnt get the smoke I really wanted but then I switch to wood shavings and boy did that do the trick!!!!

April 15, 2010 at 12:48 am
(146) Mike says:

I just got a masterbuilt 20070810. I have never had a smoker and pretty clueless on what Im doing so far. Is it ok to open the smoker and add more chips? How ofetn should I replace the chips or should I just add chips through the loader. I have no idea of when the chips arent good anymore. Please help this beginner smoker!!!! Homebrew737@yahoo.com. Thank you much folks

April 15, 2010 at 1:00 am
(147) Mike says:

One question I forgot to ask and this might seem dumb. But, if you want the internal temp tp be at lest say 145 couldnt you just set the temp at 145 instead of taking it to 225 like the manual says?

April 22, 2010 at 9:33 am
(148) ron stanley says:

I bought 40 “. Used it 4 times. Heating element quit. I called customer service for help. They gave me promises, but never fulfilled any. Customer service is a rip off. $330.00 wasted. Will not back up there product. They should be recalled.

April 25, 2010 at 10:10 pm
(149) Justin says:

I have been looking for a new smoker and this one has been recommended. My main question / concern is how often do you have to add more wood to maintain the smoke? I do not want a setup that I have to add wood every hour to keep the smoke going.
Also is it true that once the meat reaches a temp of 150, smoke is no longer needed because the meat will not take on any more smoke flavor?

May 2, 2010 at 10:37 pm
(150) LP says:

I am also experiencing the “no smoke” described by others and I tried the approach from post 107 placing the wood chips directly on the plate above the heating element and still no smoke. The food (fish in this case) was cooked but very bland since there was no smoke flavor. After 4 hours at 220 the wood chips were drier but the same brown color they were when I put them in. I have a new unit with the glass door & light. I have tried ribs, chicken and fish so far and it all cooks OK so the unit is getting up to temperature but there is no smoke.

May 3, 2010 at 1:19 am
(151) MotoChef says:

Well I just got the time to clean out the smoker and install the new door and of course the heating element crapped out. So I got the drill out and removed the 30 pop rivets off the back. By the heating element inside the back of the smoker there’s 3 screws. The middle screw is the ground and the other 2 are the mounting screws that mount to a small aluminum box in the back that houses the 2 blade connectors. That is the where the issue was. I replaced the connectors one had rotted away and the other was fine. Looking at the back of the unit the left connector was falling apart. If you try to rewire this be sure that you make good connections. I’m thinking about making an access door to that box in the back. I did a bench test after I got it all together and used a lazer thermometer to check the heat and that area by the box gets up to 180 deg. Be sure to use high temp wire. After I got it going it hit 230 deg in 20 minutes! I hope I get another 4 years out of it!

May 3, 2010 at 1:30 am
(152) MotoChef says:

LP! Be sure that you have the bottom of the chip well sitting directly on the heating element. The bottom lip of the pan should hang under the element..

May 10, 2010 at 10:13 pm
(153) loren hatch says:

its a great smoker I read everyones input about the smoke problem went and bought a 3 inch 2foot section of stove pipe cut flanges in it and an area for the damper hdle and then when storing use a small coffee can for covering the pipe works great.
Used silver magic maker to show damper positions.
Did 4 racks of ribs for Mothers day and the family wnt wild boughtthe smoker for $100.00 at a outlet store wish I would have bought another fro the Lake house and one each for my adult children to use have had ohter electric smokers before and this one is the best in 6 hours of cooking ribs 2 different time the water pan never ran out of water the smoke flavor was perfect and the temp stayed at a consistant 225 degrees sprayed with PAM before using and cleanup was a breeze. If anyone wants pic just email me be glad to share

May 13, 2010 at 9:37 am
(154) Andy says:

There’s a few things to know about the lack of smoke issue. One is that there are different versions of the same smoker with different chip tray arrangements. This makes it difficult to pinpoint the problem since we don’t always know the version someone is working with. Another is that there are ‘work arounds’ that you can do to help generate smoke.

I found that pellets do the best job smoking. I’ve used my smoker 6-7 times since I got it and the smoke generated has been enough to coat the entire inside of the smoker dark brown, almost black. (In my opinion, it’s now seasoned and I will not clean anything other than the grates.)

Next, you can actually light the pellets or wood chips in the cylinder loader with a hand held torch prior to dumping them into the chip tray. Allow them to flame up. When the flame dies out and the smoke starts, dump them in as you normally would. This ‘jump starts’ the smoking process. If your smoker has a damper on it, open it half way. The heat from the element will be enough to keep the chips/pellets smoking.

Unfortuantely, when barbecuing, there are always things you need to do that you didn’t expect you would have to. I don’t think there’s a smoker out there where you don’t have to figure out it’s problems/shortfalls. For me it’s half the fun –

I plan on using it this weekend. I will take images of what works for me and post them here.

May 13, 2010 at 10:03 am
(155) Andy says:

Responding to Mike on post 128 –

There are 2 main reasons not to cook at the temp you want the internal meat temp to be.

One is that is would take forever to cook.

The other is that you could quite possibly spoil the meat before it gets to temperature.

225-250 is a good ‘low and slow’ temp that will get you the desired results.

You can smoke other things like jerky and fish at a lower temp but larger cuts of meat need to cook.

May 13, 2010 at 10:52 pm
(156) MotoChef says:

This is what works for me:
Ribs 230 4hours last hour in foil
Bone in Pork Shoulder 230 for 12-13 hours It falls a part! The bone should slip out.
Anyone got time & temp on Brisket?

May 17, 2010 at 9:37 am
(157) Gretchen says:

To get the smokey flavor, preheat your smoker at 275 degree for 30-45 minutes, then set at your recipe temp.

May 18, 2010 at 6:45 pm
(158) bj says:

my wood chips are burning really really fast. To the point where i can smell bad smoke about every 15-20 minutes. Kind of annoying. What can i do? Thanks.

May 18, 2010 at 11:15 pm
(159) MotoChef says:

Are you soaking your wood chips in water for few hours before smoking

June 8, 2010 at 10:06 pm
(160) bj says:

yes i am soaking them for at least an hour in advance and sometimes much longer than that. Its annoying as hell to deal with. I smell black smoke every 15 minutes. I pull the tray out and the chips are black already. Has to be a way around this.

June 9, 2010 at 5:27 pm
(161) bj says:

is using charcoal instead of wood in electric smoker a bad idea? Its burning alot longer than the wood was for me.

June 17, 2010 at 5:59 pm
(162) TIM FITZGERALD says:

The water tray is some what confusing in the location recommended under the bottom of the lowest shelf. Everything drips in the water contaminating it and nothing hits the drip pan on the bottom of the unit simply because the water tray is covering it! Can the water pan be located on the top shelf therefore not getting any grease in the water???? Your advise would be helpful to a satisfied customer.

June 24, 2010 at 8:52 am
(163) Andy says:

Tim,

You want the water tray close enough to the burner to be able to steam and keep the meat moist. I’ve actually stopped using the pan since I usually cook pork and that’s got enough fat to not dry out. For leaner cuts I use a spray bottle full of fruit juices and/or vingegar. I give the meat a quick spray down every hour or so.

You can also use a smaller pan or you could fashion a small pan out of foil and just discard when you’re done.

Good luck

June 28, 2010 at 1:59 pm
(164) MotoChef says:

Tim
The grease is supposed to drip in to the water pan. It flavors the steam. Its a mess to clean but its a small price to pay for the end result.

July 4, 2010 at 2:48 pm
(165) Chuck says:

I want to thank everyone for their input, I could not figure out why I was not getting any smoke and I used the information which saved my fourth of July Family gathering.

July 17, 2010 at 9:53 am
(166) larry says:

I was upset with masterbuild. I have a 2 year old smoker and the element went out. They said they quit making them and they were just sorry.

July 20, 2010 at 5:21 pm
(167) Nick says:

I can’t seem to get the smoke needed to give any of my foods that authentic smokey flavor. I have been using soaked wood chips, and leaving the damper half open.

The issue I have is that I’ll get great smoke with the first batch of chips for about 45 minutes, then I’ll add chips, and it takes about an hour for those chips to start to smoke. And eventually towards the end it almost stops smoking all together.

My foods have a fain smokey taste, but nothing like I want, or expect.

Anyone have any ideas?

THANKS

July 21, 2010 at 5:19 pm
(168) MotoChef says:

Larry take the back off of the smoker(drill off the rivets) Check the contacts in the lower box by the element. You may need to splice in a piece of wire with a new end slip connector. I have had mine for 4 years. The are very simple design and easy to trouble shoot once you get the back off.

July 22, 2010 at 9:19 pm
(169) Lee says:

Can anyone tell help me with smoking salmon & trout?
1. How much wood chips should I be using?
2. What temp setting & for how long to smoke.
3. How often do I need to add wood chips or do I.
4. Should I use the water pan?
5. Best rack to put 1″ chunks & full filets with skin on.
6. Do I need to pre heat?
I understand the internal temp of the fish should be around 145….but what should I set the smoker temp at?

I’m a first time smoker with the 30″ unit.
Thanks for your help…..it’s greatly appreciated.

August 5, 2010 at 4:56 pm
(170) Rob B says:

Go to the Masterbuilt website they have recipes up now and they have fish too..

August 8, 2010 at 6:24 pm
(171) Allen says:

Anyone thinking of replacing the wires to the burning element, you should be using Teflon insulated wire. This type of wire is used in spacecraft due to it’s ability to withstand VERY high temperatures. Also a solid core wire would last much better than stranded wire. I use this type of in the tube amps that I build for guitars where it’s got 500v going through it and at very high temps and it works just great

August 18, 2010 at 7:22 pm
(172) MotoChef says:

Just a tip about the connector for the control panel. I was sitting in my living room at about 9pm and I caught out of the corner of my eye that the smoker was on! Not running but showing the time at 00:00 and the temp. I shut it off and a few days later it was back on! I unplugged the power and cleaned the control connectors connections with WD40 and scraped the blades on the control panel side (male) with a jewelers screw driver and smoker side (female) with a sewing needle. It has worked fine ever since. As for the question about preheating the smoker before you put in your food items. Don’t do it. You will loose cooking time when you open it and when you place cold meat into the unit. If you fire it up with the meat in the unit it will reach your set temp and the food will reach that at the same time.

August 31, 2010 at 1:45 pm
(173) Michael says:

I have one of the 40″ digital smokers with a non-functioning element. Purchaes in summer 2008, died in late 2009. The company is offering a discount on a new model to replace the one I have. Why would I chance buying a second one, when there is no support on the first?

I think the lack of support from Masterbuilt on this model is unpresedented for an appliance, let alone any consumer product costing over $300. Why not send the consumers with the defective products a new one, or at least charge a nominal price ($50 – $100) to replace it.

Before I throw the thing out, I plan on removing the back and checking the wires. Another option, you can buy an electric smoker heating element with an outlet plug. You will loose the control panel and be stuck with one temp, but at least you can save the shell and racks.

September 3, 2010 at 9:15 am
(174) Andy says:

I smoked a small pork shoulder the other day using a new technique that some with burned out elements may appreciate.

My element is currently working, but I was looking for even more intense smoke flavor so here’s what I did:

I took a small cast iron smoke box that they sell for use on gas grills. It’s maybe 6″ long by 5″ wide and a few inches deep.

I then loaded in about 5 pieces of pre-lit and hot charcoal and put it in the box, with a handful of hickory chips on the top.

I put that box on top of the metal box that houses the ‘chip loader’. I closed the smoker and opened the vent half way.

I have a digital instant read thermometer that I use to check the air temp (Don’t trust the one that is part of the unit) and the amazing thing is taht little smoke box maintained 230F for about an hour and a half without ever adding and charcoal to the box!!

Not only that, but the smoke coming from the vent was unbelieveable.

After about 1.5 hours I added 2 new pieces of charcoal and some more chips on the top and it proceeded to smoke like crazy again. It climbed to 250F biefly then settled back to 230F and stayed there another 1.5 hours! There’s no doubt this smoker is well insulated.

I had the thermostat on the smoker set to 200F just in case I started to lose heat quickly, but it never came on in over 6 hours of smoking! Meatr came out fantastic, nice smoke ring too.

All in all it was not much more work than it was by using the chip tray and the results were better.

September 11, 2010 at 11:54 pm
(175) MotoChef says:

Michael

Let us know what you find! I had a burned out slip connector.

September 12, 2010 at 5:14 pm
(176) robb says:

If the element is kaput,
Can you mod/hack the unit with a hotplate and still use the controls?

September 13, 2010 at 7:22 pm
(177) g rock says:

I purchased my masterbuilt 40 last week and have already done ribs, pork butt and brisket. I used a second digital thermometer inside the unit and found that the temp that the masterbuilt was giving was within a couple of degrees so I’m guessing that it’s pretty accurate. As for the smoke issue, I had plenty after soaking the chips overnight. A cup and a half of hickory and apple chips along wih some pellets lasted over an hour and I reloaded a couple times and was able to get the smoke ring on the brisket and pork. So far so good and I purchased the 2 year extended warranty for repair / replacement for 50 bucks to handle any problems with longevity. I have been smoking for many years now and this is the first electric one I’ve tried but am real happy so far. Hope this helps others in choosing a smoker, but I’m real happy with the results so far. Keep on smokin’!!

September 15, 2010 at 9:38 pm
(178) MotoChef says:

Rob I think you could if its rated the same but the element is just a hunk of metal with 2 blade connectors. I had a burned out female connector.

G rock! Brisket how big of brisket for how long and temp please!?

September 16, 2010 at 6:45 pm
(179) g rock says:

motochef
Brisket was a 10 plus pounder that I pumped with apple juice blended with good ol’ McCormick’s Montreal CHICKEN seasoning. I cook brisket at 250 and allow for about 70 to 80 minutes a pound. (I know, everyone is saying too high but a lot of guys that have been doing this a lot longer than I have cook brisket anywhere from 250 to 275.) You are looking for an internal temp of about 180 as it takes brisket a long time to break down and get tender. If you cook with a probe you will hit around 140 to 150 and it will seem like the temp is stuck as from there it takes a good amount of time to start rising again as everything begins to tenderize. Be sure to keep it smokin’ for the first two to two and a half hours (apple and hickory wood blend is my choice) and be sure that you keep liquid in the water pan. When she’s done, wrap it in heavy duty double layer foil, put it somewhere to rest for at least an hour to an hour and a half and don’t let it lose too much temp. I either put it in a cooler and wrap it, or in the oven that I have previously warmed and then shut off when I put in the meat to rest. Don’t cut until everyone is ready to eat. Due to a windy day, I had a little trouble keeping the temp up at times on the masterbuilt so I would break up some briquettes every now and then, got them going with a torch and tossed em’ in the loader and got things back up to speed. Anyway, it’s good eatin’ and happy smokin’. Good luck.

September 16, 2010 at 6:53 pm
(180) g rock says:

moto,

couple of other things……. be sure that you get a brisket that will fit as the masterbuilt does not have a ton of depth. Put fat side up. And you may have the edges (points) of your brisket cooked real well due to the odd shape of the waterpan in the maasterbuilt. You need to put the meat right above waterpan also so be sure to check the temp at that level if you can, it is different from the upper areas of the oven.

September 18, 2010 at 10:08 pm
(181) MotoChef says:

G
Thanks for the info! Great details!

September 18, 2010 at 10:43 pm
(182) Jack says:

We also have a Masterbuilt and we did smoke some pork chops almost 2 inches thick, last weekend.

I used a McCormick rub, Savory Herb, on them, rubbing it in real good on both sides, then smoked them at 245 Deg for
3 hours. They came out superb tasting but a little dry. Next time we will soak them in a brine solution overnight and then
do the rub and smoke them st the same time and temp.

September 19, 2010 at 6:03 pm
(183) g rock says:

Jack,
Try doing those chops at around 210 – 220 and put them right over the waterpan. Have a spray bottle with some apple juice or cider and throw a quick spray on them a couple of times during the smoke. As for your issues with smoke, I don’t get why so many are having trouble with getting smoke as I have used soaked chips as low as 170 on this unit and have good smoke. Wait a minute or two and when you see smoke coming out of the chip loader just open the vent until you get just to the point where smoke stops coming from the loader and you will have the best turbulence and exposure for the smoke. If for some reason you are still have trouble with smoke go to dry pellets, they smoke like mad to the point where I went back to soaked chips for a more mellow and longer lasting smoke. All the best and Happy Smokin’

September 18, 2010 at 10:51 pm
(184) Jack says:

I’m finding out one thing about Low temp smoking. My wife wanted to smoke some turkey legs, low and slow. I set the temp at 225, soaked the chips and put them in. No smoke, no smoke, no smoke. I then put dry chips in and off they went, great smoke. I’m finding out that if you use a low temp, you can forget about soaking your chips, all that does is add moisture to the air in the smoker. I don’t know where the cut off point is yet, but I have smoked some pork at 245 and they came out great.

September 24, 2010 at 2:07 pm
(185) g rock says:

I must have one of the few Masterbuilts that actually does what it says it will do. Just for the heck of it,and to see what the limit of low temp smoking is, I put overnight soaked hickory chips in the loader yesterday when the temp hit 130 after putting in some ribs for dinner. In less than 2 minutes they were smoking great. I can’t imagine that anyone would need to smoke lower than that. That wood box has to be directly above the element with the lower flange underneath. The two flanges that the unit slides into can be adjusted a bit, also, if you need to but mine sits just about a quarter inch above the element and thats the way it came. I have a brisket in there now that will be ready in a couple more hours after putting it in around 6 this morning and she’s holding temp real well all day. It drops about 8 degrees when I add more water to the pan and spray the brisket down, but comes back up soon enough. I also verified the Masterbuilt probe temp with a Maverick digital and it’s within a degree or two all the way up the scale. So far, I couldn’t be happier with this thing. All the best.

October 9, 2010 at 9:43 pm
(186) jerrybs says:

G rock man you have the touch I did exactly as per your post. Only a little hotter 160, but never got smoke.
Your comment about “the wood box being directly over the element and as close as possible,”made me go look at how I had it set up. I can ‘t see any way to install the wood box but one way. What am I missing??? Trying ribs now at 225, maybe the hotter temp and dry chips will work. I do have great smoke btw.

October 4, 2010 at 5:13 pm
(187) 2sidepancake says:

Smoker works great. Very easy to operate. Halved two chickens, Brined for a couple hrs. loaded a 50/50 mix of apple & maple wood (soaked in beer for about two hours)
Set timer for 4 1/2 hrs at 225 degrees. Never open main door during cooking. Takes smoker about 25-30 mins to reach 225 thus the extra half hour. also add wood chips about every hr, the secret being to only add a PINCH OF WOOD at each interval. 5 or 6 chips max. use themometer to check for doneness as outside ambient temperature & other factors can lengthen cooking time. Salt & pepper to taste & serve with your favorite side dish.

October 6, 2010 at 1:43 pm
(188) Eddie says:

I just got masterbuilt smokes just fine did some pork spare ribs used hickory and apple chips cooked ribs for 6 hrs at about 225 deg ribs were not as moist as I would like them and the wife thought the smoke flavor was too strong I did add chips every hour like I read to do. If anyone has advice it would be much appreciated

October 11, 2010 at 10:38 pm
(189) g rock says:

jerrybs – The tray that the chips fall into is set up to go directly over the element and the lower flange that is under the tray goes below the element. You’re right…there is only one way to get it right and the tray should be sitting within a 1/4 inch or less above the element. You’ll see that it sits on two flanges that allow you to slide the tray / wood box into and, if for some reason it doesn’t allow you to get the tray right above the element you can bend those flanges down to get the tray lower. If you really have trouble getting smoke go to wood pellets.

Eddie – 6 hours at 225 is a lot of time for ribs that’s probably why they were dry. Three to three and a half hours (use water pan for liquid) is plenty with smoke for the first two hours should give you a mild smoke flavor to satisfy the Mrs. When you are at the end of the 3 to 3 1/2 wrap them in heavy duty foil with a little apple juice / cider, or other liquid of your choice for about an hour or so and you will have have fall off the bone moist ribs. Happy Smokin’

October 13, 2010 at 10:59 am
(190) g rock says:

WOW!!!
I just read on another forum where people were having trouble getting smoke from the masterbuilt that they weren’t dumping the chips into the smoke tray. They were just leaving them in the loader to smoke and thought that the tray was for the ashes after they burned. This would explain why some were having trouble getting smoke as the loader does get hot, but not nearly as hot as the tray. I’m finding it hard to beleive that anyone would do this, but maybe that’s the issue that some of you are having when you aren’t getting smoke. All the best!

October 18, 2010 at 2:12 pm
(191) Rob B says:

I believe it! When all else fails read the directions!

October 25, 2010 at 2:14 pm
(192) Dan B says:

My model 20070407 that I have had for about 2 years suffered the element failure. One of the tabs and connector disintegrated. Called and was told unit warranty 90 days, element warranty 1 year. They will not sell me an element, but did offer me the latest version with window, meat prob and new 1200 watt element for $275.00 including shipping.

October 27, 2010 at 7:45 am
(193) Dougs says:

I have recently purchased a masterbuilt smoker and I too have issues with getting smoke out of it. The only thing I have made so far is jerky. I have been using wood chips and if I turn the temp up to 215 then it will start to smoke…but not very much. If I turn the temp down to 200 I have no smoke. I have read all these comments and if I would know all of these problems I would not have bought one of these smokers. I have even tried sawdust and I have very little smoke. Any suggestions?? Also does anyone have any great jerky recipes?

October 27, 2010 at 1:41 pm
(194) g rock says:

Dougs (and anyone else)

Another smoke problem..?..? a couple of points to make….. first, keep in mind that you do not want heavy white smoke coming out of your smoker. It makes the meat bitter from the creosote and is a big mistake that inexperienced smoke chefs do. I think that so many of the posts that I have seen have mentioned they “have a little smoke”. A thin, blue smoke is what you are looking for, that type will actually add true smoke flavor to the meats and not the bitter white smoke that so many people strive for. I actually was not too happy with the Masterbuilt because it gave TOO MUCH smoke so just recently I purchased a great smoke box from A MAZE N PRODUCTS. It fits perfectly on the bottom rail of the Masterbuuilt and produces a great thin blue smoke that lasts for hours. Just this past weekend I was able to produce the best meats yet out of my Masterbuilt. Had some relatives visit out of Wisconsin and I did brisket, ribs, and fattys that were a huge hit. The box is inexpensive and you can use it on your grill also. Great gadget. ALSO, I have used a hatchet to chop down regular size chunks to smaller size that fit in the loader and these have smoked well also. And I stopped using pellets because they smoked too much but maybe a few at a time will work for you. All I can say is maybe masterbuilt has different element wattatge on different models because I get smoke (too much) as low as 130. Best of luck!

October 28, 2010 at 10:32 am
(195) dennis q says:

MASTERBUILT SMOKER,THERE IS NO EXSCUSE ON THE PART OF YOUR COMPANY OFFERING A PRODUCT THAT HAS DESIGN PROBLEMS AND FAILURE OF CONTROLS AND ELEMENTS-MADE IN CHINA IS NO EXSCUSE,THIS IS A HIGH PRICED SMOKER THAT YOUR COMPANY NEEDS TO STAND BY IN TERMS OF QUALITY AND RELIABILITY,WHEN A CUSTOMER HAS A PROBLEM AND THEY SHOULD NOT BE HAVING PROBLEMS FOR A VERY LONG TIME,WOULD YOU BUY A STOVE FROM SEARS AND HAVE IT LAST A YEAR OR TWO AND BARELY USE IT AND HAVE IT FAIL TO WORK,YOU WOULD BE UPSET,YES…WOULD YOU GIVE IT TO YOUR DAD FOR A CHRISTMAS PRESENT,YOUR MOM,YOUR BROTHER,TIMES ARE HARD AND MONEY BEING SPENT ON YOUR SMOKER SHOULD BE MAKING CUSTOMERS BRAG THEY HAVE NO PROBLEMS AND WOULD NEVER CONSIDER BUYING ANY OTHER SMOKER.MY SMOKER USED 10 TIMES TO SMOKE FISH ,PURCHASED 11-15-09,DOES NOT WORK,MY STEPDAD HAD THE OLD 40INCH STAINLESS UNREPAIRABLE MODEL,PURCHASED SEPT 08 FOR BIRTHDAY PRESENT,NEVER MADE IT TO SEPT 10,LESS THAN TWO YEARS OLD-FAILURE HEATING ELEMENT MARCH OF 2010,YOUR COMPANYS RESPONSE- SORRY YOUR UNIT CAN NOT BE REPAIRED,DID YOU OFFER ANYTHINGS ELSE,NO….YOU WILL BE A COMPANY THAT WILL FAIL WITH THAT ATTITUDE OF QUALITY ,RELIABLITY AND CUSTOMER SERVICE,THE POWER OF THE INTERNET IS VAST AND A STORY THAT CAN BRING YOUR COMPANY DOWN OR BRING YOUUR COMPANY

October 29, 2010 at 8:40 am
(196) ron says:

Send your letters to the Better Business Bureau. After talking with customer service with no response I sent all my emails to BBB & boy did I get some results. It is time in inindate BBB with Masterbuilts flaw in customer service.

November 4, 2010 at 1:04 am
(197) lars says:

Have have a masterbuilt now for 2 years element burned out. What a crappy product

November 7, 2010 at 1:59 am
(198) scott says:

Hi all. If you wan’t more smoke you need to cold smoke your meat. Meat stops accepting smoke in to it’s cells after 120 degrees. If you don’t know how to cold smoke meat slow down your process time. If you raise the temperature of the smoker gradualy the meat will absorb more smoke. Lets say babyback ribs. Start with the temperature at 180 degrees smoke for 3 hours then raise the temperature to 280 degrees and cook until you reach the desired inside temp>

November 12, 2010 at 1:17 pm
(199) Betty king says:

I was wondering if anyone knows whether you can sit the smoker on top of a table to use it? If so should the table be metal or wood? It would eliminate bending over.

November 14, 2010 at 10:50 pm
(200) g rock says:

betty king,

I have mine up on two tiers of cinder block so that I don’t have to bend so much. I would guess that, as long as the table is sturdy, it would be fine. There is no issue with excessive heat from the bottom so thats not a problem.

November 22, 2010 at 11:37 pm
(201) MotoChef says:

I got a chance to check out the new glass door unit and the smoker tray is half the size of the SS door unit I got in 07. I can’t see how this unit can work with a tray thats the size of a cigarette pack! My fix would be to get an aluminum tray that you can slip on the burner and smoke with that. A weber grease tray might work. My unit is still working but thats because I have been fixing it! My next unit is a cook shack sm066. Its about $1500 but its made in the USA and I use mine all the time. If your having issues I would contact the BBB and let them know. These things should work for at least 3-4 years! I have a Weber Gas grill that’s 20 years old and works like its new. I can get parts for it too! I have got a lot of use from my smoker but it would have been dead 2 years ago if I didn’t clean the control unit plug contacts and remove the back and repair the contacts to the heating element. Keep up the pressure on them! If they’re selling garbage then spread the word to Bass Pro and Cabelas. Post reviews on the their sit and under the masterbuilt products. If it has a poor review people will not buy it.

November 26, 2010 at 12:00 am
(202) mn farmgirl says:

Thank you to all that have left tips/ideas they made my smoked turkey yummmmy……I did try the traeger pellets and they worked awesome!! I am a believer!

November 28, 2010 at 1:08 pm
(203) g rock says:

I have the Masterbuilt 40 with window and really have had great luck. I just purchased 2 new masterbuilt 30′s with window from Bass Pro Shoppes as a door buster for black friday christmas gifts. I looks like masterbuilt has been listening as the new units have rear wheels and a handle for easy mobility, a REPLACEABLE element (the replacement kit is available for $39), AND remote control / monitoring device. You don’t even have to leave the ouse to check the temp or adjust. And, get this, priced for Black Friday by Bass Pro at $179. Also, all the 40 inch units now come with 1200 watt replaceable elements….up from the 800 watts in the older models.. The 40′s will be available with the wheels and remote nationwide very soon (they are spotty right now)…and in ALL stainless.

December 1, 2010 at 9:16 pm
(204) dave says:

just got a masterbuilt smoke house 30″ electric i live in Minnesota how well do they work in the winter?

December 1, 2010 at 10:44 pm
(205) g rock says:

Dave,

It depends…. I have the 40 and when I’m using multiple racks and it gets a bit cold I simply load 3/4 of the chip tray with lump charcoal and fire it up with a propane torch to help it get up to temp. I’ve used it down to around 35 degrees. I use lump charcoal because it burns hotter and longer than charcoal briquettes and you don’t get the chemical taste. You can use any small metal tray or even an iron sandwich pan for the lump. The other thing you have to watch out for is the wind. That can definitely give you problems with holding temp. Also, if you have to open the door, do it quickly or you will be dropping and lot of heat real fast.

Best of luck.

December 5, 2010 at 9:01 am
(206) Ron says:

Just bought my MBES and seasoned it yesreday. Temp was right on and will try it next weekend.

December 5, 2010 at 9:13 am
(207) ron says:

about how much water should you put in the pan ?

December 6, 2010 at 3:44 pm
(208) JT81 says:

Just a quick comment on the use of extension cords, I know there have been people saying not to use them, due to line loss etc etc… but there would be absolutly no problem using one as long as you use one rated for the correct amperage. The element only draws 650 watts around 6 amps, unless your using one of those dollor store extension cords there should be no problem, use at least a 14 gauge cord with a 15 amp rating and youll be fine. Line loss for a 40′ 14 guage 15 amp cord is only -0.04 dbm which results in barely any loss at all

December 7, 2010 at 7:50 pm
(209) Paddy says:

I bought the smoker and smoked a couple of 4# turkey breasts for Thanksgiving. It took about 2 hours to smoke the breasts. I used apple chips and filled the water bowl with apple juice. The chip bowl was filled 2 times, and the smoke took a little time to start, but was quite sustainable after it heated up enough. The boneless breasts were moist and juicy. You definitely have to have a good outlet and use as short of an extension cord as possible. It takes 1500 watts, and can only use the power you give it. A 12 gauge extension is a must have if you use an extension cord.Also, the colder it is outside, the longer it will take to heat up, so I put it in my garage and make sure it is not near anything flammable. I was so pleased with the smoker that I am buying 1 for my inlaws for Xmas. I suppose a gas or charcoal smoker might be more powerful, but this is a great little smoker if you use a little common sense.

December 11, 2010 at 11:56 am
(210) ron says:

About to put some ribs on..catfish skinning pliers work very good in taking the membrane off the ribs…

December 12, 2010 at 3:34 pm
(211) WJP says:

Easy smoker to use. I’ve done turkey, briskets, meatloaf, burgers, venison. No problems with smoke. No need for pellets, or soaked wood (soakign wood is buy and large a waste of time). Don’t overload the wood tray. Make sure the tray is on the lower flange.

Take care of your smoker. Clean it after use. If you store it outside, Wrap it in a good canvas cover, keep snow, ice, water off of it. During the winter, store it indoors if possible.

December 15, 2010 at 2:15 pm
(212) Bruce says:

I also have issue with my electric smoker model numebr 20070910. Just got off the phone with MB and they are sending me a new smoker box. They said my box was too far from the heat source.

December 19, 2010 at 2:44 pm
(213) Dale says:

I got the retro smoke box kit from MB, installed it and can’t be happier about the amount of smoke produced. I did my first pulled pork and my family turned into a pack of wolverines. A good sign for someone who can’t cook.

December 26, 2010 at 12:11 am
(214) Dale says:

I hate to keep on talking, but I did a beef brisket on Christmas day and it knocked our socks off. Yummmm!

January 2, 2011 at 1:58 am
(215) Kirk says:

Leave vent closed on top for smoking, open it for beef jerky etc

January 3, 2011 at 9:23 am
(216) Andy says:

Dale,

Where did you locate the retro smoke box kit? I have one like yours with the smoke tray too far from the heater. I have rigged up a work-around but if they have a permanent solution that would be great!

Thanks

January 8, 2011 at 10:54 pm
(217) Ron says:

One thing I’ve learned about the Masterbuilt smoker is if you add a couple of busted up charcoal briquets you get the smoke ring in your briscuits and smoked pork. Also helps add a stronger “smoke” flavor. I don’t soak my chips at all, granted I go thru more chips for a smoke but it’s well worth it. Now when I smoke I always add a little charcoal in with the wood chips and everyone raves about the product that comes out of it. I now own the 30 inch and the 40 inch smokers. Would not trade them for anything!

January 9, 2011 at 7:24 pm
(218) Sparkie says:

Used my 30″ MSB for the first time smoking lake trout from Reindeer Lake CAN, salmon from Cub, and fresh cajun sausage from Byerly’s. The fish were soaked in a brine for two hours, then put on a rack in the fridge for 12 hours. Pre-heat the smoker to 160 deg F, apple juice in the pan, soaked cherry wood in the smoke tray, and 3 hours later the most impressive smoked salmon I’ve ever had! It’s 12 deg F in MN, and the smoker had no trouble reaching and maintaining the desired temp with plenty of smoke the entire three hours (adding once after 2 hours). Make sure the wood tray is inserted properly over the heating element – I suspect this is the reason for many complaints. Can’t wait for baby back ribs next weekend.

April 10, 2011 at 2:07 pm
(219) Sparkie says:

Just an update on the MSB 20070910. Had excellent results in cold months with getting smoke. Figured burner was on most of the time. It is 75F today and am smoking pike, chicken, and pork ribs at 190F. It took perhaps 20 minutes for smoke at the vent (1/4 open) but is now a steady waft of blue / grey smoke. Using cherry and mesquite chips soaked for 4 hours.

So far this model has exceeded all expectations. Very happy with results no matter what has been smoked.

January 10, 2011 at 6:37 pm
(220) Dennis says:

I have found that after you dump your chips and slightly open the vent on top , the open the chip drawr just slightly and it gives more air to burn the chips.

January 16, 2011 at 12:56 pm
(221) ron says:

Does anyone know where you can get stainless steel racks for the 19 inch smoker. Those wiremesh racks are a pain to clean up. They are 14.5 x 12.5

January 22, 2011 at 5:03 pm
(222) John says:

I make homemade sausages and when smoking foods at lower temperatures the heating element doesn’t stay on long enough to smolder the wood chips. I found that placing a single burning charcoal briquette in the chip loader with a few dry wood chips will put out plenty of smoke without significantly raising the inside temperature of the smoker. DO NOT rotate the loader to dump the chips and charcoal into the chip pan. Just pull out the loader when the smoke subsides and place more chips or another piece of charcoal into the loader cavity.

February 7, 2011 at 2:41 pm
(223) ron says:

I would like your recipe for the homemade sausage. I’ve been trying myself, but my recipe needs something else.
Thanks

January 23, 2011 at 3:52 pm
(224) Gary Helmberger says:

I’ve had the 30″ MSB smoker for a month and it works great! Was noting all the feedback on lack of smoke. I smoke salmon and lake trout at 160F and the MSB smokes the entire 3 hours on 2 cups of chips (soaked overnight). The vent is barely cracked open. Two thoughts:
- The wood tray must be on top of the burner, as many people have noted. When I first assembled, guess where the tray went.
- It’s been cold in MN this winter. The burner is probably on a majority of the time. We’ll see what happens when 85F outside.
It’s great having smoked fish at a fraction of Morton’s price at the store. Just remember to remove fish soon after 155F internal temp. Happy smoking!

January 24, 2011 at 2:58 pm
(225) Bill says:

I just bought the smoker, does anyone have a site to go to for recipies and cooking times? I bought the book “DADGUM THAT’S GOOD” Cookbook and it is not real helpful. Thanks

February 13, 2011 at 4:15 pm
(226) Dave says:

I have a Masterbuilt electric smoker. The wood chips get black after about an hour. Does this mean they need to be replaced? No info about this is my manual. I am new to smoking.

February 13, 2011 at 5:19 pm
(227) ron says:

Dave I usually add chips about every hour and I do not soak them. I have plenty of smoke when I cook at 225. Hpe this helps.

February 15, 2011 at 10:04 pm
(228) dave says:

I have a master built 30″ electric. I just got 15lbs of home made pork sausage how do you smoke it. Can i just cook on racks or do i need to hang it, and how long do i smoke it for and at what temp.
Thanks for your help!!!!

February 22, 2011 at 12:10 am
(229) mb92010 says:

The MB smokers look like they work well and will probably get one. Anyone have thoughts on whether the window is worth having and would you be able to see through while smoking to read a thermometer? (Example, say we are cooking three different items, and want to use the window to view one or two thermometers)

February 28, 2011 at 7:29 pm
(230) O Tynes says:

I bought the 40″ Masterbuilt Electric Smoker. I took great care of the unit. Always kept in the garage and never exposed to the elements. The Smoker does an excellent job, but it has a defect. The element and wiring schematic are defective. After just over a year the heating element quit working in the middle of smoking a pork shoulder. Had to finish cooking in the oven. I did contact Masterbuilt and they are selling me a new unit at a reduced price. They gave no indication of how wide spread the problem was. I didn’t realize that until reading other people’s experiencies on this site. If you have a working unit, enjoy it. It may not last long.

March 4, 2011 at 3:50 pm
(231) Bacon Maker says:

I bought mine just after Christmas this year and I have smoked just about everything on it. I have found that if you can see smoke at all coming out of the damper then you are smoking. I have been very pleased with everything I have smoked. I was trying to fill the thing up with smoke but I discovered that you do not need to do that. If there is smoke it is smoking. The briskets I have done have been great as well as the pork loin. Fork tender and flavored so well. The best thing about it is the bacon I am able to smoke is out of this world. I have tried many different woods and have people wanting to buy the bacon. I made some Canadian bacon out of a pork loin and I smoked it with maple wood. Very good! I would and have told people it is the best gift I have ever bought me. I would do it again tomorrow. You just have to play with temps and the lower and slower I have found is better. Also I do not soak my chops overnight. I only soak them about 30 minutes in warm water. I have no problems with smoke. I do put the chips in there before turning on the unit. Then is is smoking when temp is reached. Have fun!!

March 13, 2011 at 11:11 pm
(232) g rock says:

Bacon Maker makes a great point that a lot of people new to smoking are likely to make a mistake on. DON’T strive to get white, billowing smoke out of the oven. That’s the stuff that will get you poor flavoring and a nasty aftertaste. A thin, blue / gray smoke is what you are looking for to smoke with. Leave the vent open enough to keep the air (and smoke) moving through the chamber. I find about halfway if usually good. Another trick for those with the full size chip tray…. when you start the smoker fill about half of the chip tray with a little lump charcoal and get it going with a propane torch. In cold weather it helps the get the MES up to temp faster and also adds that hint of true bbq flavor to the meat.

April 20, 2011 at 7:28 pm
(233) mainbain1 says:

Been reading about issues with the MES. I thought I would let you know about another site that had this discussion some time ago. The site is Smoking meat forums. I also would like to talk about creasote. You need air circulating in the smoker, I smoke with my vent wide open, and been thinking about putting another vent on the other side on top. If you need to use extension cord, use nothing less than 12 gauge cord. Maybe 10 gauge if using a long one. As for wireing, you can take the back off and replace wireing with wires from an old stove oven you might find at an appliance repair shop, or an electricle supply shop. You need wire and connectors for high temp applications. There are pic’s on the Smoking meat forum about several issues. Go to Smoking meat forums, type MES hotmods in the search box and wala. Good luck.

April 20, 2011 at 8:15 pm
(234) mainbain1 says:

Mistake on last post. When you go to Smoking meat forums. Type MES hot mods with the space between the words. OK!

May 13, 2011 at 12:00 pm
(235) Ken Giesige says:

I bought my Masterbuilt 40″ model 20070211 from Sam’s they have the best price-it was $299.86 I love my masterbuilt you can call masterbuilt ——1-800-489-1581 & ask for the bigger wood chip tray they send it at no charge it only takes about 5 min.
to install I love my masterbuilt 40″ when I bought my smoker from sam’s I also bought a 3 yr. warranty so I get 4 yrs. 1 yr.
from masterbuilt–& 3yrs. from the cost was $39 that’s no bad
for piece of mind ther is a great site for smoking
they give you all kinds of info. on any thing to do with smoking
it is–smokingmeatforums.com———-Ken

May 25, 2011 at 10:05 am
(236) MotoChef says:

@ Ken. I got a 40″ MB in 07 from Sams and have been very happy with it. I too got the warranty and in the last year the door broke and I called about getting a replacement unit and they would only send me a check for what I paid. MB sent me a new door for $100. If you read my posts on this you will see what I have had to do to keep this bad boy running. I’m also Robert B. I was at the NRA show in Chicago this weekend and I bit the bullet and got a Cookshack SM160. The owner made me an offer on a new demo unit at the show that I couldn’t pass up. Know I have a commercial smoker that can do 120 lbs. pork butt, 100 lbs. brisket, 50 lbs. ribs, or 20 chickens per load. It is a Masterbuilt on steroids. http://store.cookshack.com/p-121-smartsmoker-oven-sm160.aspx

May 26, 2011 at 10:35 am
(237) carl says:

i just got the masterbuilt M7 from my father inlaw and i dont know where to set the chip pan at it is electric and the coil is sitting over a huge whole in the bottom i need some advice on how to use it Thanks

May 30, 2011 at 7:50 pm
(238) Eddy says:

Got another 40inch Masterbuilt Electric smoker…wore the older one out after 3 seasons. The new one is much improved especially the remote control, the ‘measured chip slider’, wheels, handle and the glass door.

Regarding the beef brisket…205degrees and cook 1 hr/pound. I coat min in yellow mustard, spice it with Bubba’s spice rub then throw on brown sugar and maple surup.

Fill the pan with apple juice and use apple wood to smoke.

Halfway through, take it out and wrap it in foil. Take it out and let it rest for 30-60 minutes.

Oh…slice it cross grain and serve with Head Country BBQ sauce.

June 22, 2011 at 2:36 pm
(239) M&M Welding says:

For a different yet familiar flavor, try regular BBQ-ing charcoal. I try to crush each chunk into a few smaller pieces (a pair of channel lock pliers works great), and simply add it to the wood chips.

July 9, 2011 at 10:37 pm
(240) BoSox fan in NYC says:

I just got the MBES a couple of weeks ago and it has been great. I’ve done brisket, short ribs and duck. I used hickory chips and some pellets and had more than enough smoke at 220 degrees.

My only issue is the meat probe. I can’t get it to work. It keeps giving me an error message. Any advice?

August 15, 2011 at 9:16 am
(241) Bobber says:

I have had mine for several years. Had good customer service and they replaced my first one after about a year (had me cut the cord on the box and send it in)
I have finally mastered the amount of smoke. What I do is mix a tablespoon of sawdust (which I buy in small bags) in with small non soaked wood chips. Vent is always wide open. Lets say I wantt o cook at 220. I set the temp to 250, and when the smoke gets going, I put in the meat, close the door and bring the temp setting down to 220. Be careful not to add too much sawdust and make sure to leave the vent wide open or it will leave a bitter smoke taste.

September 7, 2011 at 2:43 pm
(242) ron says:

I purchased my Masterbuilt electric unit from Sam’s Club. i was not satisified with the smoke generation and contacted Masterbuilt. I was advised that a modification would be sent to me, free, that expanded the chip tray to cover two heating elements vice one that is now the design and also to use dry chips vice soaked ones. It took about ten minutes to install the new chip holder. I am still not satisfied with the smoke output. The only time smoke is generated is when the heating element is on bringing the temperature up to the preselected heat setting. Once there, the burner goes off until the unit cools off. Since I am in Florida the unit stays hot for quite awhile and therefore no smoke is generated. I am thinking about opening the flu further and trying to release more heat. Any ideas?
R

September 10, 2011 at 3:28 pm
(243) tony says:

I was given an older masterbuilt smoker, stainless, no window. I don’t know the model number, but I need a new digital timer and door seal. Any suggestions as where to find them?

September 20, 2011 at 10:08 am
(244) mike says:

Masterbuilt 30 inch digital..new to smoking..deer jerky……anyone have any cooking recommendations as far as what temp, how long, etc…thanks in advance!

September 23, 2011 at 8:26 pm
(245) jb says:

The solution to the lack of smoke problem is very simple. Just use Hickory sawdust, the same stuff the industrial meat plants use. I bought a 40 lbs bag for twenty bucks.
http://www.frantzcompany.com/sawdust.htm

November 17, 2011 at 10:24 pm
(246) tom m says:

Absolutely add some kind liquid. Water works, apple juice, ginger ale. The water helps deliver the smoke to the meat, and keeps it moist.

November 29, 2011 at 12:48 pm
(247) David says:

I have a Masterbuilt electric smoker that does a great job with everything that I’ve ever cooked in it; however, we bought a butt this weekend to smoke and after allowing plenty of time for it to get to the temp. setting it wasn’t heating up at all ……. my first thought was that the heating element had gone out; however, since we’ve only used it maybe a dozen times +/- that seems odd ……. also, it seems that if the heating element had gone bad that it would have gone out during the last use leaving that meat not fully cooked …….. the electronic display seemed to be working fine !!!! …….. Any tips ???

December 4, 2011 at 2:55 pm
(248) MIKE says:

I own the MES30 and it is a wonderful product.

I always used a stickburner before getting my MES30. I was getting tired of having to devote the entire day to tending the fire, watching temps, adding soaked chunks, adding more coals, lather rinse repeat.

The MES30 is ALMOST set it and forget it.

You still have to add DRY chips about every 45 minutes to maintain the proper smoke output.

I see a lot of people here complaining about the smoke output.

What you want to see coming out of your MES is THIN BLUE SMOKE. Not billowing white clouds of creosote filled smoke. THAT is what makes your food bitter, NOT a blackened seasoned smoker.

The MES is a great smoker, but not perfect.

2 minor modifications take it to near perfection.

Mod#1, add a chimney to the vent….. a soup can with both ends cut out will suffice but a 3 inch water heater vent elbow works best. Simply slip it into the opening for the vent and that is all you need to do.

BTW keep your vent FULLY OPEN at all times regardless if you add the chimney or not!

Mod#2, purchase the A-Maze-N pellet smoke generator from Todd over at http://www.amazenproducts.com/ This will allow you to smoke uninterrupted for 10 to 12 hours. Set the temp on your MES, light the AMNPS, sit back relax and watch the thin blue smoke do its thing. You can also cold smoke your fish, cheese, bacon etc with the AMNPS.

With these 2 modifications and the addition of a probe type remote thermometer then safe, delicious, properly smoked foods in the MES is set it and forget it!

Don’t cook to a set time, cook to an internal temperature and you meats will be perfect! Of course the exception to this rule is ribs…… Cook ribs using the 3-2-1 method. 3 hours smoked, 2 hours foiled, 1 hour unfoiled with or without smoke. They will be cooked to perfection tender and tasty!

Check out http://www.smokingmeatforums.com/ for the low down on how great food is prepared in a smoker.

December 19, 2011 at 4:06 pm
(249) Bryant McKay says:

I just bought a 40″ smoker and cooked 2 whole chickens this week end. I cut them down the back and laid them as flat as I could and smoked them for 3 hours at 220 degrees. I used 1 cup of cherry-hickory wood mixture at the start and then another cup 1 1/2 hours later. How can I get a stronger smoke taste and make the skins of the chicken crispier?

January 9, 2012 at 3:40 pm
(250) Big T says:

I got a Masterbuilt smoker for Xmas this year. I used it for the first time last sunday smoked a pork loin. I used apple chips. It turned out very good. Nice smoky apple flavor .

January 12, 2012 at 9:42 am
(251) Dale Wilson says:

My MES 30 gives off a funky flavor to my food. I did some beans and there was a huge difference from the beans I’ve done on my char coal smoker.
Is there a way to strip down, clean and re-season the smoker?

January 19, 2012 at 6:37 pm
(252) Rod says:

How come you spend 200.00 and don’t get any recepies or ways to use this smoker? I can cook food on the barby with better results. It’s like selling you a car with 3 wheels, but we’ll sell you a 4th wheel later. NO instructions, but the TV ad looks good. Anybody want to buy waterfront property in Arizona? The Little Chief smoker looks like a better buy for my dollar!!!!!!!!!!!!!

February 8, 2012 at 8:49 pm
(253) tony gonzales says:

ok people here is something i found right before i threw my smoker away!!!!!! drill out your rivets self taping screw to put it back on will work fine then take out the screws out of the element the box behind the element will come off and see if your wire going to your element is burnt cause mine was and i went down to the hardware store and bought a hi-temp terminal and i was back smoking ….. hope this helps

February 27, 2012 at 8:30 pm
(254) james says:

I have used alott of differnt wood but best i have used is from walmart no joke i use misquette and leave fluke closed whole time exept last hour never soak chips more than 20 minutes the smoke rolls out dont open smocker unless u have to. When u read instuctions they tell u every thing im telling u if u want that crusty shell open last hour on fluke no more i have had killer results swear by this cooker i also cook lower heats longer. this is the cooker i think people try to adapt coal cooking styles or gas but this is electric keep damp closed

February 28, 2012 at 11:50 am
(255) walt says:

I open the vent just enough so smoke dose’t come out of chip feeder opening. I also watch for moisture at vent opening,I found that the vent opened just to let temp probe pass through is about perfect. I also stoped soaking my chips, Jack Daniels is my favorite

February 28, 2012 at 1:50 pm
(256) james says:

guy above me made good point doesn’t have to be closed but almost closed to get best smoked results. Mine stays closed until last hour then i open it up to harden outer crust. People try applying gas and charcoal methods to electric smoker but science i different. the more the fluke is closed the more smoke flavor an the more moist it i i watch these guys video and they open there smoker up way to much open as little as possible they r insulated and most r digital and have timers and side load for chips i smocked 9lb brisket didn’t open till it was finished 1 cup wood chips that’s it.

February 28, 2012 at 6:56 pm
(257) tommym483 says:

Made smoked salmon last week. 5 lbs store bought salmon cured in a salt and brown sugar garlic and dill mix for 24 hours. Smoke the salmon for 4 hours in dry apple chips at 165. I started getting smoke from the MB30 at 90 degrees, continued to get smoke for 45 minutes with the pan full. I opened the door and pulled the pan out and everything had burner out so i refilled and continued to refill every 45 minutes. The Salmon reached 165 after 4 hours and the flavor was awesome. Very smokey with a nice dark bark,a bit salty on the edges but the center portions were perfect.

With the pan filled and the flue opened wide I’m getting 45 minutes of smoke. has anyone else seen the same results?

March 3, 2012 at 11:41 am
(258) jerry says:

I got one last september used at lesat once a week love it smoke any kind of meat including wild game great smoker

March 11, 2012 at 11:00 am
(259) Dan says:

With most elec smokers you put soaked wood chunks right on top of the coil. Just a couple tennis ball sized chunks will do it.

March 20, 2012 at 11:41 am
(260) Mad Mike says:

Just got my smoker last week. I got the 40 and it works like a charm. I had no problem with smoke using just standard wood chips. Tried them soaked and unsoaked. A few minutes difference with the soaked ones, but the smoke lasted longer. The food came out great, no complaints here!

March 22, 2012 at 1:23 am
(261) Noah Rogers says:

I have had my Masterbuilt for several years now. I love it. It does so good with most meats. My favorite is cornish hens. Just a little salt and pepper and smoke. I have a pork loin marinating now and some beef ribs as well. I use hickory, oak, and pecan. I now get all the family to save their pecan hulls for my smoker. The do great in the smoker and the flavor is out of this world. So dont throw them away. I just did some beef jerkey and it was awesome. I sliced my beef roast in 1/4″ slices while it was partly frozen. I made a good marinade from black pepper, Woody’s cooking sauce, garlic, a little red pepper, worchestershire, soy sauce, and salt. Soaked it for a day or so in the fridge and I put it on the smoker at 140 degrees for ten hours. The chips need a little help once in a while to get them burning again. You can leave the door open once in a while to make the element stay on longer. I usually just light a piece of paper and lay it on the chips for a minute and close the chip door again. The jerkey was the best I have ever had.

March 24, 2012 at 6:57 pm
(262) Dale Wilson says:

It’s been a bit since I commented on the funny taste of my smoker, I have moved on to a charcoal/wood smoker.

Anyway, I cleaned out the entire interior of my mes 30. Scrubbed it and then re-seasoned it.

I have had wonderful success with the charcoal smoker. So, I know it’s not my meat or recipes. The mes 30 leaves an aftertaste like you’ve sucked on a penny.

I’m on the brink of ridding myself of the electric all together. Any last suggestions.

March 25, 2012 at 9:29 am
(263) ron says:

Dale, I always heard if the wood/chips you are using has bark on them it could leave a bitter after taste.

March 26, 2012 at 9:56 am
(264) Shep says:

Just got the MBES 40″ with window. Did some smoked jerky this weekend, came out great but it was hard to get smoke at the lower temps. I called Maserbuilt and they are sending me the larger wood chip tray update at no charge to me. I will follow up with results once I receive the bigger wood chip tray.

Smoke it!!

April 5, 2012 at 10:37 am
(265) Smoking Ed says:

I have been using the 30in Masterbuilt electric smoker for about a year now. I crank it up almost every weekend. I think I have smoked everything you can think of with great success. From oysters to turkey.
For those who are complaining about lack of smoke try nutty pecan chips for a heavy smoked taste.

April 5, 2012 at 4:44 pm
(266) twall says:

I take an old fork and lay it across the front of the smoker tray, then lower the lid so it sits on the handle of the fork, this allows a crack so the chips can get some air. This generates a lot of smoke.

I also wrap the lid of the tray with foil. Sure makes it easier to clean.

April 5, 2012 at 4:51 pm
(267) twall says:

Meant to say mine is a Masterbuilt 30″ and have had nothing but success for the year and half i have owned it once i figured out the way to make it smoke.

April 6, 2012 at 1:30 pm
(268) Beachie says:

No condensation problem here, I was concerned that the door doesn’t seal perfectly, and I have smoke coming out the top vent as well as the door. Works perfectly though.

May 21, 2012 at 11:57 pm
(269) aarezzi says:

I just bought and electric 30 inch was trying to season and the door is stuck and wont open,I can see where its hung up and am gonna have to try and pry it open has this happen to anyone else

May 30, 2012 at 7:18 am
(270) April in MD says:

We have had our Masterbuilt for about a year now and love it. We have not experienced any mechanical issues and have to do lots of experimenting to get the full experience. We do store it inside and use an extension cord. I have only used dry wood chips and I do use different liquids in the water pan for added flavor. We have tried Whole Chickens, Chicken Thighs Pork Shoulder, Ribs, and just tried a Whole 20lb Turkey.

Turkey was brined for 3 days. I couldn’t find the Butterball Cajun Marinade so just made my own with melted butter and Slap Yo Mama Cajun Seasoning. Injected all over the bird and slipped some pats of butter under the skin, salt and pepper all over and in the cavity. Cooked at 225 for 5 hours, and it was perfect, extremely juicy, tasted amazing!

My husband and I were completely new to smoking and have really enjoyed our Masterbuilt. Don’t be afraid to experiment and do some research on the web for advice and recipes. SItes like these are a big help!

June 8, 2012 at 4:52 pm
(271) Cooper says:

Bought 40 inch stainless unit. Great smoker for about 8 times used.
Guess the element is out after reading so many comments. Doesn’t appear that the element can be replaced. Is this true? Bought at Sam’s Club around 2 years back.

August 24, 2012 at 10:55 am
(272) greg says:

guys had all the same problems as all of you had, but bought the cold smoking unit from masterbuilt and what a change. Everything that i smoke turns out perfect. The units that they sell do not smoke well at low temps ,this unit lets you smoke as low as 50 degres and work great. it coast me $50.00 from masterbuilt and it attaches right where the chip server is very very simple to put together smoked some trout yesterday ,started @ 110 degress for 1hr with plenty of smoke raised the temp to 150 for an hour then topped it off @ 225 for 30 min with apple wood and it was great COLD SMOKER UNIT FROM MASTERBUILT ITS THE BEST THING JUST CAME OUT OUT ON THE MARKET IN AUGUST 2012 works great for jerky because you can smoke at lower temps masterbuilt smokers are ideal for higher temps only not lower temps so get the cold smoker unit and i promise you will be very happy with the end product i was amazed

October 30, 2012 at 12:29 pm
(273) Frank J says:

Mike, Thanks for the soup can suggestion. I was adding my third batch of soaked chips this morning (and was having problems with smoke) when I remembered your suggestion about the soup can and dry chips. This works great. After very little time of having the vent fully open though I always had to almost close it entirely. My MBES30 is a newer model as it has an access panel on the back side and I am using Barbecues Galore Hickory chips. I can hardly wait to get my pellet smoke generator.

November 19, 2012 at 9:29 pm
(274) ken says:

I bought a smoke daddy smoker & added it to my smoker. The problem is that the temp to smoke at 225 would not get the wood chips to smoke. the smoke daddy is a seperate attachment. ITs awesome.. it come with a air pump & really generates the smoke. you can actually cold smoke foods! check it out

November 22, 2012 at 1:01 pm
(275) Eddie says:

I bought the Masterbuilt cold smoker unit from Bass Pro, and attached it to my 30″ digital electric smoker, this little thing generates massive amounts of smoke. I have cold smoked cheese, salmon, pork chops, etc with great success. I cooked a turkey this morning for thanksgiving and never loaded wood into the main unit, used the cold smoke unit to generate smoke. This works perfect. I am used to one of the dome type smokers which after six hours won’t cook a turkey all the way through, barely gets to 155 degrees, this morning, three hours later with this, it is completely done, inside temp of the turkey is 178. I have to say, I am impressed!!

November 23, 2012 at 12:10 pm
(276) DONNALU LOMAN says:

We bought your Masterbuilt Smoker on QVC. It produced a beautiful turkey for Thanksgiving, just like in the pictures. But it seemed to have steamed it instead of smoking the turkkey. What are we doing wrong.
We want to achieve a more smoked flavor.

November 23, 2012 at 12:49 pm
(277) Don Parsons says:

I smoked a turkey on a 30″ Masterbuilt electric smoker yesterday and it came out fine. I had trouble getting enough heat to generate a lot of smoke. To keep the smoke from drifting into the house I had to place the smoker out in the middle of the yard. The meant I had to use an extension cord. The only cord I had was a 50ft. 16 ga cord which was like putting a resistor in the line. So, today I went out and bought a 25ft 12 ga cord, now the smoker heats up real fast. Masterbuilt should probably make it clearer in the instruction book the consequences of using an extension cord that’s to small.

December 2, 2012 at 7:00 pm
(278) mary says:

do i need to add water to smoker when cooing

December 14, 2012 at 7:40 pm
(279) Thomas Richter says:

I always believed that with a sealed insulated smokehouse such as this, that it would never get the wood chips smoking in the summer. I bought the smoke pistol and attached it to a 5 3/4 in electric box plate. I put 2 screws by the wood chip opening and it snaps on with ease. Smoke quantity is never a problem.

December 17, 2012 at 2:33 pm
(280) Todd says:

Well….I am admitting confusion. I am VERY new to this type of smoker. I just opened mine yesterday. I seasoned it as per the instructions. I started with 4- 1/4 Chickens and about 3 lbs of Pork Loin (sliced). Everything I read said 250-275 for 3.5 hour or so. The smoke was great, it came to temp well, and internal temp went to 180 in 2 hours. The pork was over cooked, and the Chicken seemed fine. Both however tasted very chemically. Any suggestions? What did I do wrong?

December 20, 2012 at 10:25 am
(281) Chief12B says:

I just got my smoker from QVC, assembled it, and started to perform the break in period. I followed to directions too a tee. So it starts off with cooking the smoker at 275 deg for a period of time with nothing in it. next step is to add a cup of wood chips at 275 for 45 min. The directions said nothing about soaking the wood chips, so I didn’t. Not to long after adding the dry wood chips I noticed that the temp spiked up to 299 degrees. I attempted let some of the heat out so I opened the vent all the way. Luckily I stepped back in time because the whole inside of the smoker filled with fire, a fireball shot out of the vent, and to little tube on the side (used foradding chips) shot out the side. The slight introduction of oxygen created a “backdraft” inside the smoker. Scared the hell out of me.

January 5, 2013 at 7:09 pm
(282) Terry says:

Chief, I did my break in and just left it alone. I checked a couple of hours after it was supposed to be finished…no prob, except black on the inside. Sounds like it could be dangerous though.

January 22, 2013 at 4:06 pm
(283) reva says:

I have a different comment that what I have seen.

I need hints on how to clean the smoker afterwards. I have trouble getting around the sides and back.
any suggestions?

January 26, 2013 at 11:27 am
(284) KEITH says:

I HAVE THE GEN 2 40 ELECTRIC VERSION. THIS IS A GOOD SMOKER…. THEY ALL HAVE THIER PROBLEMS THOUGH … THE PROBLEM I FOUND WITH THIS ONE IS air flow this cause my venison bologna to come out grey instead of the desired redish color. i found that the lack of air moving in and out of the unit caused excessive humidity and lack of smoke flaver.i left the smoke tube (where u put the wood chips in) cracked to allow air in and left top damper wide open and wow this let more smoke and moisture out.my second run of venison bologna came out nice.if u r still wanting more smoke then add a small pan of chips under the element on the bottom of the smoker.the problem with this is the air in rushes past the wood chips and could cause flare ups….the fix is drill holes in the other side of the smoker and screw on a damper …..hope this helps let me know

January 26, 2013 at 9:41 pm
(285) DaytonaSmoke says:

My electric smoker seems to cook the meat faster than it should. I smoked four 7-8 lb Boston butts at 215 degrees and the meat probe is saying the internal temperature of the meat is already at 193 degrees after only about 5 hours of smoking. I opened the door and used 2 other meat thermometers and they confirmed the temp. I was told (and read) that I should expect to smoke for at least 10-12 hours to reach that temp (190 degrees) at 215-220 cooking temp. Anyone else have that problem where the unit cooks the meat too fast? I don’t want the pork to dry out by leaving it in too long.

January 27, 2013 at 10:46 am
(286) Wayne says:

On the smoke issue: I installed the retrofit and simply got a bigger tray of wood that didn’t smoke. The problem with this unit is that it is sealed so tight. So what I tried was not pushing the cylindrical unit where you add the wood chips all the way in. Leave the vent on top opened just a little and this will create an air draw from bottom to top. You may need to adjust the openings on both ends. It’s easy to tell when you get it right because the smoke will start rolling out the top. And directly against the companies advice, good smoke will never come from dry wood. Soak it for at least 1/2 hour.

February 9, 2013 at 4:36 pm
(287) Chris says:

I have the 30″ smoker and never have trouble getting it to smoke but would like a deeper smoked flavor I will try some of the tips that were posted and as for your boston butt being tuff I do know that at some point the smoking will seem to stall but be patient it will get there I smoked 2 pork shoulders 7.5 lbs each it took about 16 hours @ 225 and came out very good but would of liked more smoke flavor. When I get ready to smoke I have all my food ready to smoke and put the chips and meat in and set my timer for the amount of time that it takes to cook the maet plus a 1/2 hour more to warm up the smoker. With all the meat and chips in the smoker I set the temp @ 275 for that first 1/2 hour and that gets the smoke really going after that 1/2 hour I turn it down to 225 and let it do its thing. As for those of you that would like recipes for the smoker go to masterbuilt web site and check out the Dadgum thats good cook book I downloaded all the recipes and put it in a folder. The smoked mac and cheese is great. Glad I found this site thanks for all the good tips happy smokin

February 16, 2013 at 2:54 pm
(288) Perry Davis says:

how often do I have to but the wood chips in to cook a 7.lb boston but and also how often for ribs In the electric somker

February 24, 2013 at 4:54 pm
(289) Brett says:

I would need help my electric smokehouse has no heat coal and I think its burn out and I did screw out on back and saw two wires and trying to pull out wires but I need to see picture I lost manuel book and wonder if you can give me link picture or video how to remove electric coal thanks , Brett

March 31, 2013 at 8:49 am
(290) BUBBY says:

I HAVE A ELECTRIC 40″ MASTERBUOILT SMOKER AND MY TEMPURATURE GAGE READS 300 WHEN I FIRST STICK IT MY MEAT WHAT DO I NEED TO DO TO FIX THE PROBLEM I JUST BOUGHT IT A FEW MONTHS AGO

April 8, 2013 at 1:01 pm
(291) LouB says:

I have the 30″ smoker and have smoked turkey legs, whole turkey, boston butt, pork picnic, chicken, and wahoo. Everything turned out good with a nice smoke flavor. Fish was the best. I do not soak the chips, add them every 1/2 hour for about 2 hours and have the top vent open all the way. The smoke rises in a continuous column. I also use a water pan. My problems are 1) poultry skin is rubbery, 2) I have not been able to get a nice “bark” on the pork. Any suggestions? Thanks.

April 28, 2013 at 9:02 am
(292) tony says:

is it better to put shoulders, butts etc in a pan or directly on the racks

May 1, 2013 at 5:55 pm
(293) Misterlyon says:

I just got the masterbuilt 40″ and it gets tons of smoke , thn blows the door open with flames shooting out? Usually within 5-10 minutes of adding the pellets this happens. what am i doing wrong?

May 24, 2013 at 8:08 pm
(294) JanT says:

I like to put a bit of charcoal on top of the wood chips to give it just a bit of that good charcoal flavor in the smoke. I use the chuck Mesquite.

May 25, 2013 at 7:51 pm
(295) Big D says:

What is the reason for the warning in the manual that states “combustion by-products produced contain chemicals known to cause cancer “and “this product contains chemicals including lead and lead compounds known to cause cancer? Also “wash your hands after handling this product”?

June 13, 2013 at 1:24 pm
(296) Joe says:

Thanks for the tip about the larger tray. Just got no charge from MB

June 14, 2013 at 12:13 pm
(297) David says:

Folks, I had a 40″ wthout window and now have a 40″ with window and it smokes wodnerfully. I always leave my vent 100% open, soak the chips at least one hour, and reload chips every 30-45 minutes. Always have good results, pink smoke ring and everything. It did take a few smokings to get good results. I never clean the inside of the smoker. I clean the water tray, empty the ashes from the fire box adn clean the shelves/grates of course, and anything that makes its way into the drip pan,but have never had a reason to clean the walls.

June 15, 2013 at 2:21 am
(298) Marcelo says:

I’m a electronics Service Manager
Owned a (Canada Centro) MTB 20070106 since 2005. Wires on element burnt off 2008 and 2013. Repaired now by,,, drill a tiny hole in element’s connector, then a tiny bolt, heavy wire with a stainless steel spade with a hole in it. Replace china wiring to the element with two 12″ of # 8 copper high temperature stove wire to help sink off the heat.
Watch the weather forecast and smoke during cool even wet weather with top vent wide open. Built “V” 16″ X 16″ roof over it for protection, shade and ability to see that %&** digital display.
Most (no smoke) users have the sawdust tank mounted improperly.
Plus you can’t SMOKE jerky at a 160 setting in 100 degree heat with the machine in the sun. That is not the machine’s fault. It’ll just be oven jerky!
Digital display freezes outside at below -35C. Just 3 minutes with a hair dryer and it works fine after that. These are my experiences so far.

June 17, 2013 at 3:44 pm
(299) 3earlyriser says:

Hi. Yesterday I smoked a nice pork shoulder and 4 racks of ribs and had amazing results. I used both apple wood and Jack Daniels oak barrel chips. I did not add any water to the pan or soak the chips but I did inject the pork shoulder with Cajun injector marinade just before smoking. I used the spare rib rub from “Backyard BBQ The Art of Smokology” which has a good flavor without too much heat, perfect for a crowd for both the ribs and shoulder. I smoked both at 225. The shoulder had a nice bark and took about 8 hours (the last 2 wrapped in foil so not to oversmoke while the ribs were smoking) and the ribs were falling off the bone after 4 hours (last hour no smoke, covered in bbq sauce and wrapped in foil). I did mop the shoulder a couple times but I think next time I will not use any liquid other than injection. I have the 40″ with glass door and remote. The probe was great for making sure the shoulder was @ 190, which is the perfect temp to get a nice pulled product. I have had equally great results injecting a turkey breast. I had the vent open halfway and added chips once an hour. The BBQ was the hit of our Father’s Day party and none was left!

July 4, 2013 at 12:07 pm
(300) Mike T says:

I appreciate the posts about how to generate more smoke flavor. My thanks to all who stayed on topic.

Unfortunately, my MB doesn’t have a vent, so I can’t use those suggestions. I’ve tried wet and dry chips – dry works better for me. I’ve tried the sheet metal box that came with my MB and an aftermarket cast iron box – no real difference, but the original box was a little better.

I’ll try the fork idea from twall (266) and the pre-lit charcoal suggested by a few.

July 4, 2013 at 12:07 pm
(301) Jason says:

I have had the same lack of smoke issues as other posters. To improve the smoking, I completely fill the wood box prior to starting the unit with fairly small wood chips. After starting the unit, I wait until it get to about 100 when the chips first start to ignite, I use a bellows to really kick them off. Once they are good and smoking I return the chip delivery tool and leave it in the unload position with the top vent fully opened to maximize air flow. I check the wood box visually through the hole where the delivery port is every 45-60 minutes and stoke if necessary when adding more chips.

My manual says to return the chip delivery back to load after adding chips but this will kill the smoke quickly as it prevents air flow.

July 10, 2013 at 12:25 am
(302) Cameron says:

Baby back ribs PERFECTION! temp 170F. 9 Hours. heaven!

July 10, 2013 at 12:26 am
(303) Cameron says:

oh! and only soak the wood chips for 20 minutes. enjoy

July 10, 2013 at 12:28 am
(304) Cameron says:

Thank me at camgatr@yahoo.com

July 26, 2013 at 12:03 pm
(305) 3earlyriser says:

Hi. Last night I smoked some of the best chicken I ever had! I made both bone-in breasts and leg quarters. I started out by making a honey brine (in the fabulous book Backyard BBQ The Art of Smokeology) and soaking them for a few hours. Instead of coating them in the usual spare rib rub from the book I used some Grill Mates Memphis Pit BBQ rub (on sale for $1, making it cheaper than the individual spices.) I used about 1 1/2 pkg for 4 leg quarters and 5 half breasts, leaving the skin on, of course. I put the 40″ glass door smoker on at 275 degrees and added some apple wood chips. I turned the chicken over after an hour, added some more chips, and let it cook for 1 more hour, 2 hours in all. The skin was not crispy, so I finished it off with some bbq sauce and put it on my gas grill for a few minutes. Perfect smoked flavor and very juicy! Note, I did not add any liquid to the pan and I did not soak the chips. I’m trying some jerky out now and I’m smoking it at 190, perfect smoke coming out. I will post the results soon.

July 26, 2013 at 4:39 pm
(306) 3earlyriser says:

Hi. As promised I am posting the results of my beef jerky. I again used my favorite smoking guide, Backyard BBQ The Art of Smokology for the spicy beef jerky recipe. The marinade is really thick, so after pounding out my thinly sliced bottom round steak to the desired thickness I used my silicone baster and brushed the marinade on both sides of the beef and let it sit in the fridge for 2 days. I have an extra fridge that comes in really handy to hold my buckets of brine and bags of marinating meats. After lightly patting the excess moisture from the meat, I set the smoker to 190 degrees and used oak wood chips, then mesquite, then oak again, once an hour for the first 3 hours. The recipe said about 6 hours but I checked mine after 4 and it was perfect, peppery, slightly spicy bark and the inside was tender but chewy. I will definitely make this again. This batch will go to my father-in-law for his birthday if I can keep it away from my husband!

July 27, 2013 at 2:27 pm
(307) 3earlyriser says:

OOPS! I forgot to say in my smoked chicken post (305) to rinse the chicken off after brining and before using your rub. That washes off the excess salt that may be on the outside, but the chicken stays moist inside from the brine. Enjoy!

September 1, 2013 at 3:09 pm
(308) Jim says:

i’m just getting started with a 30 Masterbuilt and I’ve seen them do good things with meat…couple of questions, 1st,, when smoking if only 1 of the cooking racks is being used, can the other 3 be removed and 2nd,, is there any particular level from the highest to lowest that is best to put the meat on a rack…thank you for your help…

September 11, 2013 at 9:39 pm
(309) vince says:

Newbie smoker here. Just got Mb 30″ elect. One with vent on side. I have the limited smoke problem that seems to be common. However, what I haven’t seen in a post yet was that when I do get smoke which is rare, the temp jumps from the steady 225 to over 440. I have vent fully open the whole time. What am I doing wrong? Any help is appreciated

September 11, 2013 at 9:56 pm
(310) vince says:

Oops. I meant 240. Not 440

October 19, 2013 at 2:06 pm
(311) David Sulley says:

Just purchased a Masterbuilt electric smoker. I’ve never smoked with an electric smoker before. Nowhere in the instructions do they tell you how often you have to add a half cup of wood chips for items that take multiple hours to complete.

October 26, 2013 at 7:20 pm
(312) Palladini says:

I have owned a Masterbuilt 30 inch electric for several months now. The pan goes above the heating element, the metal plate just below and attache to pan goes below the element.

As for too much moisture, most folks who smoke in a MES use no water, some even put sand in the water pan, I have learned it tastes just as good with no water in the pan, although marinating your meat beforehand is a good thing to do.

You can use just one rack in the MES, it does not matter where it placed either.

November 4, 2013 at 1:19 pm
(313) Dave C. says:

I have had my 40″ MB Electric Smoker for a few months now. Prior to purchasing I did quite a bit of research on this model, and there seemed to be quite a few comments with several of the same complaints. Not enough smoke, leaking windows, poor sealing around the window, and so on. I use my smoker almost every weekend, and have yet to have an issue with any of these things. For those having issues with low to no smoke…try using chips that have not been soaked. I absolutely love this smoker, and the remote for it makes it easy enough to go about doing your “HoneyDo” list and keep track of your smoking at the same time. We’re planning on doing two whole turkeys this weekend for a dinner party, and can hardly wait to see how they turn out. Happy Smoking!

November 27, 2013 at 11:24 am
(314) Keith H says:

I see no new comments, so thought I would get some thoughts flowing again.
I have a 40″ and love it. I did have a problem with the amount of smoke at first, but got the larger pan from Masterbuilt. They were great! I have had great success with everything from turkey to fish and especially venison. My first suggestion is to leave the vent open on top for the first 20 minutes at least and more if the meat is moist to start with. The moisture must be removed to allow the meat to absorb the smoke. Otherwise it will collect in a film on the outside with less flavor getting inside. I have also found that watching the amount of smoke coming out of the top is more important than if you soak, size of chips, and how much. I generally leave the vent half open for the first half of the predicted time needed and then more closed toward the end if I want more smoke flavor. The amount of smoke flavor will depend on personal tastes, but that is the reason you may have purchased your own smoker, make your choice. I also don’t use straight hickory, as I find it gives a harsh or more bitter smoke flavor, but prefer to mix it with others such as apple, alder, cherry and especially mesquite.

The last item on the list for now is, injection of the meat and especially birds. I always find more success with injecting the meat for extra levels of flavor and moisture. I usually rub the outside of the meat or bird as well. This adds to the list of flavors and compliments.

The biggest suggestion I can give is ” have fun” it is better when you enjoy what you are trying to do and even covers a few small mistakes when encountered. Good Luck and Enjoy!

December 28, 2013 at 3:46 pm
(315) El Guapo says:

Need more smoke? Stir the pot! Get a 12 to 16 inch piece of coat hanger (or other metal rod) and stir your chips thru the feed hole occasionally. Seems as though the burnt chips are staying under the freshly dropped chips and they aren’t making the needed contact with the hot bottom of the ash tray. I hope this helps.

January 5, 2014 at 8:45 am
(316) Jack DeNina says:

I love my new version 40 “, I use charcoal and wood chunks and get plenty smoke, chips burn to quick for me…

January 13, 2014 at 9:33 pm
(317) Brad Lamers says:

I received a Sportsman Elite electric smoker for Christmas. I live in Wisconsin and it has been a very cold winter (below freezing most of the time and below zero some of the time). Can I use the smoker outside in the winter.

January 18, 2014 at 8:52 pm
(318) playoutsidemore says:

Brad, I got the same for Christmas. I think we in Eastern Maine have been “some cold” like you. I have used ours outdoors a few times. Temp set 10 degrees above desired at 15 to 20 F with light wind outside. Usually within 2 or 3 degrees higher. Good results.

Also a beginner, I found intense smoke flavor throughout by soaking the chips, keeping the vent closed, and adding 1/3 cup every 30-40 minutes.

Trying cold smoking cheese this week with temps 10 to 15. Loosen the seal around the door and adding a pan full of the ice storm from a few weeks back.

January 21, 2014 at 2:43 pm
(319) el Ducko says:

Has anyone bothered to check indicated temperature vs. actual temperature? I put a dual-thermocouple thermometer in with the “smoke” temperature couple near the MB built-in thermocouple on the back wall, then took a series of readings between 100 degF setpoint and 250. Readings were taken after the overshoot had died down and the smoker was cycling normally (which is 6 to 8 degrees).

The smoker was WAY off, high. I emailed and called Masterbuilt, and they sent a new “body unit.” I switched the door and internals over, broke it in as before, calibrated the thermocouples against boiling water, and did some more measurements. The plot of new data falls on top of the earlier measurements, meaning (1) the smoker runs about 25 degrees F higher than the indicated temperature and (2) whatever is wrong with the first unit is also wrong on the second one.

I speculate that there’s a calibration error built into the controller, which you and I can’t change. Those of you who find your smoker cooking faster than expected- – now you know why.

I plugged it all into Excel and got a linear regression equation:
T(actual) = 1.054 * T(indicated) + 25.5
but the real curve is slightly curved and appears also to be a weak function of meat load. I’ll continue to look at it. Meanwhile, I printed out a table of actual versus setpoint temperature, and use that for cooking.

Does it matter? If you are able to get consistent (good) results, maybe not. If you want to get consistent results on a variety of equipment, though, it DOES.

I’d appreciate feedback. Have you found the same thing? If you want, let’s compare data. Crank your data into Excel and use the SLOPE and INTERCEPT functions to see what the relationship is between your actual and setpoint temperatures. …and let’s speculate on the cause of the error, and why Masterbuilt hasn’t found and corrected it. I betcha that a little bitty rheostat on the controller board (for calibration).would fix it.

April 1, 2014 at 5:20 pm
(320) Gord says:

I have the centro digital electric which is exactly like the masterbuilt smoker, and the problem I have is that it will not heat higher than 75 F, any suggestions anybody.

Thanks Gord

April 13, 2014 at 10:02 am
(321) Stanley Allen says:

I have a Masterbuilt electric smoker with the slide in tray for the wood chips. I too couldn’t get enough smoke, so I did a little customizing. I bought a $10 grill that sets close to the ground. Cut a hole in the side and ran a connecting pipe from the grill to the inlet of the smoker where the wood chip tray goes. Now I get plenty of smoke. No need for a lot of wood because I’m not using the grill for heat, just smoke. Works great.

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